Question Windows 10 Update Problem

drandy2019

Prominent
Dec 8, 2019
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I'm having a big problem with the newest windows 10 update.
I tried twice installing it. One time from the website and the other from Windows Update.

The problem I'm having is that the compute screen stays black. Nothing happens for several minutes and I have to shut the computer.
The second time I tried to install it I left it for hours and it got stuck in black screen. No sound, no images of any sort.

Now the PC wants to install the update no matter if I prevent it. I can see that I got a notification that it will install it when not in used and I cannot longer deny that request.
What can I do here?
 

Colif

Win 10 Master
Moderator
have you tried to pause it?

go to settings/update & security/windows update
click Advanced options
look under pause updates and choose a date in February

Try updating drivers on PC, that would likely be cause of the black screen. GPU drivers for instance. '

what update is it? it should show in history
 

drandy2019

Prominent
Dec 8, 2019
59
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Try updating drivers on PC, that would likely be cause of the black screen. GPU drivers for instance. '

what update is it? it should show in history
I just noticed I can pause it, which I did. Thanks!
I did update all other drivers before I tried updating Windows 10 to 20h2.
 

Colif

Win 10 Master
Moderator
i see lots of black screens recently in installations so it might be a bug they need to fix in win 10. See if its fixed by next month.
I must be lucky, while 20H2 caused a small bug, it still installed.
 

Colif

Win 10 Master
Moderator
most advice for the black screen bug was what i said, update GPU drivers, or revert back to previous version of win 10. So stay on 2004 if that is what you are on now. I have to assume you on an earlier version if its not giving you a choice?

it seems its a common problem with 20H2. Either during or after install.
 

drandy2019

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Dec 8, 2019
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most advice for the black screen bug was what i said, update GPU drivers, or revert back to previous version of win 10. So stay on 2004 if that is what you are on now. I have to assume you on an earlier version if its not giving you a choice?

it seems its a common problem with 20H2. Either during or after install.
I'm on version 1909
 

Colif

Win 10 Master
Moderator
that isn't that bad, its people on 1903 they really trying to move. They only support 18 months worth of versions, so last 3. Yours is next on list to go, but not until April. its still supported

You could try a clean install. It might work, or might get stuck on the black screen. I would try to pause it until 21H1 is released. See if its any better.
 

drandy2019

Prominent
Dec 8, 2019
59
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Yours is next on list to go, but not until April. its still supported
You could try a clean install. It might work, or might get stuck on the black screen. I would try to pause it until 21H1 is released. See if its any better.
Wow, I didn't know about that.
Hopefully they release the newer version soon and doesn't end up having the same bug.
 

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