Windows 10 Upgrade continues to fail

[CorpWalton]

Hello,
I've been trying to upgrade my pc, windows 10 64bit and have tried every solution I could find and till the same result. If someone can help please let me know.
BT log:
2015-09-27 18:05:37, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2015-09-27 18:06:22, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:06:28, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:06:29, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1066): Result = 0xC1800104
2015-09-27 18:06:29, Error MOUPG CSetupManager::ExecuteInstallMode(664): Result = 0x800705BB
2015-09-27 18:06:29, Error MOUPG CSetupManager::ExecuteDownlevelMode(377): Result = 0x800705BB
2015-09-27 18:06:29, Error MOUPG CSetupManager::Execute(223): Result = 0x800705BB
2015-09-27 18:06:29, Error MOUPG CSetupHost::Execute(370): Result = 0x800705BB
2015-09-27 18:06:29, Error MOUPG CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216
2015-09-27 18:06:32, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2015-09-27 18:06:41, Error CallPidGenX: PidGenX function failed on this product key. (hr = 0x8a010101)
2015-09-27 18:07:10, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:07:50, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:07:52, Error CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7]
2015-09-27 18:07:52, Error CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7]
2015-09-27 18:08:00, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:09:30, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:09:31, Error CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7]
2015-09-27 18:09:31, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session[gle=0x000000b7]
2015-09-27 18:09:38, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:10:19, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:10:23, Error CDiagnosticsHelper::SetDeferredSQMDatapoint: Attempting to set a deferred SQM datapoint in an invalid SQM session[gle=0x000000b7]
2015-09-27 18:10:37, Error CDiagnosticsHelper::SetSQMDatapoint: Attempting to set a datapoint in an invalid SQM session
2015-09-27 18:10:40, Error CONX Failed to initialize net class data 80070002

2015-09-27 18:10:43, Error CONX Failed to get class data from printer 80070057

2015-09-27 18:14:16, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Drivers of file C:\$Windows.~BT\Updates\Critical\SetupPlatform.ini[gle=0x00000002]
2015-09-27 18:14:16, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.GDRs of file C:\$Windows.~BT\Updates\Critical\SetupPlatform.ini[gle=0x00000002]
2015-09-27 18:14:16, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Langpacks of file C:\$Windows.~BT\Updates\Critical\SetupPlatform.ini[gle=0x00000002]
2015-09-27 18:14:16, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.FeaturesOnDemand of file C:\$Windows.~BT\Updates\Critical\SetupPlatform.ini[gle=0x00000002]
2015-09-27 18:14:16, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Critical of file C:\$Windows.~BT\Updates\GDR\SetupPlatform.ini[gle=0x00000002]
2015-09-27 18:14:16, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Drivers of file C:\$Windows.~BT\Updates\GDR\SetupPlatform.ini[gle=0x00000002]
2015-09-27 18:14:16, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.Langpacks of file C:\$Windows.~BT\Updates\GDR\SetupPlatform.ini[gle=0x00000002]
2015-09-27 18:14:16, Error SP CInstallDUUpdatesOffline::FindOperation: No info found in section DynamicUpdate.FeaturesOnDemand of file C:\$Windows.~BT\Updates\GDR\SetupPlatform.ini[gle=0x00000002]
2015-09-27 18:14:35, Error SP CMountWIM:oExecute: Failed to mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim. Error 0x80070005[gle=0x00000005]
2015-09-27 18:14:35, Error SP Operation failed: Mount WIM file C:\$WINDOWS.~BT\Sources\SafeOS\winre.wim, index 1 to C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount. Error: 0x80070005[gle=0x000000b7]
2015-09-27 18:14:35, Error MOUPG MoSetupPlatform: ExecuteCurrentOperations reported failure!
2015-09-27 18:14:35, Error MOUPG MoSetupPlatform: Using action error code: [0x80070005]
2015-09-27 18:14:35, Error MOUPG CDlpActionImageDeploy::ExecuteRoutine(329): Result = 0x80070005
2015-09-27 18:14:35, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(441): Result = 0x80070005
2015-09-27 18:14:35, Error MOUPG CDlpTask::ExecuteAction(3243): Result = 0x80070005
2015-09-27 18:14:35, Error MOUPG CDlpTask::ExecuteActions(3397): Result = 0x80070005
2015-09-27 18:14:35, Error MOUPG CDlpTask::Execute(1631): Result = 0x80070005
2015-09-27 18:14:35, Error MOUPG CSetupManager::ExecuteTask(1973): Result = 0x80070005
2015-09-27 18:14:35, Error MOUPG CSetupManager::ExecuteTask(1936): Result = 0x80070005
2015-09-27 18:14:35, Error MOUPG CSetupManager::ExecuteInstallMode(758): Result = 0x80070005
2015-09-27 18:14:35, Error MOUPG CSetupManager::ExecuteDownlevelMode(377): Result = 0x80070005
2015-09-27 18:14:36, Error SP CDeploymentBase::CleanupMounts: Unable to unmount the directory C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount. Error: 0xC142011C[gle=0xc142011c]
2015-09-27 18:14:43, Error MOUPG CSetupManager::Execute(223): Result = 0x80070005
2015-09-27 18:14:43, Error MOUPG CSetupHost::Execute(370): Result = 0x80070005
2015-09-27 18:26:07, Error MOUPG CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216

WS log:
2015-09-27 17:55:05, Error MOUPG CInstallUI::GetDefaultLanguage(1603): Result = 0x80070002[gle=0x00000002]
2015-09-27 17:55:06, Error MOUPG CSystemHelper::CheckConnectedStandby(642): Result = 0x80070057
2015-09-27 18:05:29, Error MOUPG CSetupManager::GetDUSetupResults(5044): Result = 0x80070490
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(String) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:29, Error MOUPG MoSetupPlatform: SetupPlatform::SetSqmDatapoint(DWORD) returned: [0x80004005]
2015-09-27 18:05:34, Error MOUPG CDlpTask::Cancel(979): Result = 0xC1800104
2015-09-27 18:05:34, Error MOUPG CDlpTask::Cancel(979): Result = 0xC1800104
2015-09-27 18:05:34, Error MOUPG CDlpTask::Cancel(979): Result = 0xC1800104
2015-09-27 18:05:34, Error MOUPG CDlpTask::Cancel(979): Result = 0xC1800104
2015-09-27 18:05:34, Error MOUPG CDlpManager::AsyncSerializeDisable(471): Result = 0x80070216

Thanks
Corp

 

[Darkbreeze]

You can use the following media creation method to upgrade. Simply download the mediacreation tool, download the ISO, create the media and and run the installer. Instead of performing a clean install, choose the "keep my files, folders and settings" option in order to upgrade. After the upgrade has completed and the OS has been activated, I highly recommend running the procedure again but doing a clean install by choosing the other option this time.


The following has been compiled from various sources including service and test installations, recommendations from other members and the Microsoft website.
(Special recognition to member Samat for his preinstallation recommendations and moderator Someone Somewhere for pointing out the use of the Windows 7 USB/DVD download tool with the Win10 ISO.)

1. Check that the software and hardware you mostly use are comptible with Windows 10 and have drivers available, even if your system has already passed the compatibility check. Download and save these drivers to a suitable DVD, flash drive or external disk so that in the event you need to install them later, you can do so without needing to go find them when it's no longer convenient.

2. Make sure to update all necessary drivers and Windows updates prior to beginning the upgrade process, if the installation requires reinstalling your previous OS again first due to a failure in the upgrade process.
(Step 2 does not apply when doing a clean install)

3. Create a backup of any important files and folders to an external source or cloud service. Better yet would be to additionally or alternatively create an entire system backup image using a utility like Acronis True Image or Macrium Reflect so you can simply restore your previous installation to it's exact self if something goes wrong or doesn't work out later on.

4. If your only installation media for your current or previous operating system is a factory recovery partition, it might be a good idea to also copy THAT image to another location as well. External or secondary drives would be good choices as locations to save these types of images.

5. If doing a clean install, before you begin the installation process, it might also be a good idea to ensure that your BIOS is set to UEFI or compatibility mode. Legacy modes that may have worked fine with Windows 7 may create installation or hardware issues during or after the installation of Windows 10.


How to do a clean install

One thing to note before moving forward is that the neither of the Reset options built into Windows 10 allows you to remove or reformat drives or partitions, which is highly recommended as part of the clean install process, so it's best to proceed as follows)

Click here to download the Windows 10 installation ISO (Installer image)

Browse down the page and be sure to select the correct bit version for your hardware. Most systems these days are 64bit but there are still some qualified systems and mobile devices running 32bit versions.

Click on your chosen download version and on the resulting dialogue, choose "save as", then save the file to your desktop or preferred downloads folder. Where you save it doesn't really matter as it's a relatively small file meant only to initiate the REAL download.

Find your downloaded file and run the mediacreation tool. Select the "create installation media for another PC" option and click next.

Next, select your language, OS version and bit depth. This is an important step as an incorrect selection here may result in your download being incompatible and necessitate downloading the package over again. Choose "Home" or "Pro" and 32 or 64 bit depending on your hardware. Ignore the "N" versions under "Edition" unless you live in Europe. Click next.

Now on the following screen, under "Choose which media to use", select ISO file, even if you plan to use a flash drive for installation. We'll create the actual media using the Windows 7 DVD/USB download tool later. Click next.

After clicking next, your actual Windows 10 operating system installation ISO will begin downloading to the location you chose. Once the ISO is complete, you may move to the next step below.


Click here to download the Windows 7 DVD/USB download tool and use this tool to create the installation media downloaded in the above step.
(Ignore the fact that it says Windows "7" and "download", as it's really just a Microsoft tool to create bootable media from an existing ISO image and seems to have more success creating bootable USB images than the flash drive option using the mediacreation tool.)
After downloading the Windows 7 DVD/USB download tool, run the utility by clicking on it. The following window will appear.

Click next.

The following dialogue will open and you should click "browse" and browse to the location where you saved the Windows 10 ISO file earlier.

Select your ISO image by double clicking the ISO file or selecting it and clicking open.

When the browse dialogue closes and returns to the creation tool, click next.

The resulting window will give you the option to create DVD or USB media. Select your preferred method of installation and after making sure there is flash drive or DVD media attached to the system, click the option you wish to use.

Once the installation media creation has completed you are ready to perform a clean install. Proceed to the tutorial linked to below and follow the installation guidelines exactly as outlined. Hopefully, this will result in a clean slate and resolve any issues you were experiencing after upgrading or attempting another recovery procedure that was unsuccessful.

After you complete a clean install, it's probably a good idea to install any specific driver versions you wish to use, especially for graphics card drivers, and then disable automatic driver updating to prevent windows from changing your drivers to undesired versions.

Click here for instructions on turning off automatic driver updating in Windows 10.

Only do this once you are certain all drivers are on the versions you wish to use and everything is working to your satisfaction. Alternatively, you can just leave the automatic driver updating enabled.



*Click here for the Windows 10 clean install step by step installation tutorial.
[/center]

 

[CorpWalton]

As I said I've tried every solution I know of to get it to upgrade, I have already done all these standard procedures.

 

[Darkbreeze]

What are your system hardware specs?

Also, if you knew how many times I've heard "I've tried every possible solution", only to find there were like five pretty common solutions for that type of problem that were not in fact attempted at all, you'd understand why we must assume the most basic tenets of problem solving have not been attempted.

My primary suggestion would be that you reinstall your qualifying OS first, then attempt to upgrade using created Windows 10 media. It's likely the problem isn't with Windows 10, but with your previous OS installation. That doesn't mean it's a certainty, but it's certainly a possibility. It's also possible your system simply doesn't support the upgrade despite passing the MS compatibility check. I've seen about fifty systems like this that when you go to the manufacturers page for the motherboard or prebuilt system they specifically state Windows 10 is not, and will not be, supported by them and that you're on your own if you decide to upgrade.