Hi everyone
since doing a update on windows 10 cannot get back into windows 10 repair does not work i get as far as the windows screen and I get the following message
windows 10 upgrade error code 0xc000000f
Recovery
Your PC/device needs to be repaired
The operating system couldn't be loaded because a critical system driver is missing or contains errors
File:\Windows.old\WINDOWS\system32\drivers\N360x64\160B000.029\symELAM.sys
Error code: 0xc000000f
Startup Repair diagnosis and repair log
---------------------------
Last successful boot time: 25/05/2021 22:05:20 (GMT)
Number of repair attempts: 25
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = E:\WINDOWS
AutoChk Run = 0
Number of root causes = 0
<Moderator Note: Please do not post long log outputs without using the <spoiler></spoiler> tags>
since doing a update on windows 10 cannot get back into windows 10 repair does not work i get as far as the windows screen and I get the following message
windows 10 upgrade error code 0xc000000f
Recovery
Your PC/device needs to be repaired
The operating system couldn't be loaded because a critical system driver is missing or contains errors
File:\Windows.old\WINDOWS\system32\drivers\N360x64\160B000.029\symELAM.sys
Error code: 0xc000000f
Startup Repair diagnosis and repair log
---------------------------
Last successful boot time: 25/05/2021 22:05:20 (GMT)
Number of repair attempts: 25
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = E:\WINDOWS
AutoChk Run = 0
Number of root causes = 0
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 5344 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 484 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 110 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 125 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
Test Performed:
---------------------------
Name: Check for installed LCU
Result: Completed successfully. Error code = 0x2
Time taken = 7391 ms
---------------------------
---------------------------
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\WINDOWS
AutoChk Run = 0
Number of root causes = 0
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 375 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 94 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 94 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Check for installed LCU
Result: Completed successfully. Error code = 0x2
Time taken = 8047 ms
---------------------------
---------------------------
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\WINDOWS
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 5297 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 94 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 453 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 203 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 78 ms
Root cause found:
---------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 5344 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 484 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 110 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 125 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
Test Performed:
---------------------------
Name: Check for installed LCU
Result: Completed successfully. Error code = 0x2
Time taken = 7391 ms
---------------------------
---------------------------
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\WINDOWS
AutoChk Run = 0
Number of root causes = 0
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 375 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 94 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 94 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 15 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Check for installed LCU
Result: Completed successfully. Error code = 0x2
Time taken = 8047 ms
---------------------------
---------------------------
Session details
---------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\WINDOWS
AutoChk Run = 0
Number of root causes = 1
Test Performed:
---------------------------
Name: Check for updates
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System disk test
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 5297 ms
Test Performed:
---------------------------
Name: Disk metadata test
Result: Completed successfully. Error code = 0x0
Time taken = 94 ms
Test Performed:
---------------------------
Name: Target OS test
Result: Completed successfully. Error code = 0x0
Time taken = 62 ms
Test Performed:
---------------------------
Name: Volume content check
Result: Completed successfully. Error code = 0x0
Time taken = 453 ms
Test Performed:
---------------------------
Name: Boot manager diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 0 ms
Test Performed:
---------------------------
Name: System boot log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 16 ms
Test Performed:
---------------------------
Name: Event log diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 203 ms
Test Performed:
---------------------------
Name: Internal state check
Result: Completed successfully. Error code = 0x0
Time taken = 78 ms
Root cause found:
---------------------------
Startup Repair has tried several times but still cannot determine the cause of the problem.
<Moderator Note: Please do not post long log outputs without using the <spoiler></spoiler> tags>
Last edited by a moderator: