Windows 10 upgrade froze my laptop

[FirePakk]

My toshiba satellite C850 froze at starting screen while updating from windows 8 to windows 10. What can i do? It's been over 48 hours now and it just doesnt work. I even put the battery in and out and it still doesnt work. Also fans stop after about 20 seconds after i turned it on(again)Please help

 

[maikutech]

What is your current os version also is it retail or oem ?

 

[FirePakk]

What is your current os version also is it retail or oem ?

My current os is Windows 8.1 and It is retail, It was preinstalled

 

[maikutech]

Hmm but what I'm trying to figure if your windows 8 os is home or pro.
Once I know that I'll get you the right windows 10 iso so you can do a full clean install from it.

 

[LukeFatwalker]

If you're doing the upgrade, there's bound to be issues. Essentially it's taking your Windows 8 PC and moving it to Windows 10, but the problem is that there's likely a program/service that you run in Win 8 that's not compatible with Windows 10.

Had I caught you before you did this, I'd recommend using a disk imager (i.e. Macrium Reflect, Drive Cloner Rx, etc) to back up your data and to a clean install. Since that's well past the point of being doable, the next best bet would be to do a fresh install of Windows 10. The good news is that your Motherboard stores your Windows license information, so it should activate automatically.

 

[FirePakk]

Hmm but what I'm trying to figure if your windows 8 os is home or pro.
Once I know that I'll get you the right windows 10 iso so you can do a full clean install from it.

My os is Windows 8.1 home

 

[maikutech]

Read this here before beginning:
http://www.howtogeek.com/186775/how-to-download-windows-7-8-and-8.1-installation-media-legally/

Then download this tool and follow the instructions, shouldn't be but 1 hour total to download.
When prompted have a 8gb flash drive ready to go, reboot with it plugged in.
It should start up if not use your laptops boot device select menu and choose usb/hdd.

https://forum.toshiba.eu/showthread.php?71712-Satellite-C850-How-to-change-Boot-Order-in-BIOS

https://www.microsoft.com/en-us/software-download/windows10

 

[FirePakk]

Read this here before beginning:
http://www.howtogeek.com/186775/how-to-download-windows-7-8-and-8.1-installation-media-legally/

Then download this tool and follow the instructions, shouldn't be but 1 hour total to download.
When prompted have a 8gb flash drive ready to go, reboot with it plugged in.
It should start up if not use your laptops boot device select menu and choose usb/hdd.

https://forum.toshiba.eu/showthread.php?71712-Satellite-C850-How-to-change-Boot-Order-in-BIOS

https://www.microsoft.com/en-us/software-download/windows10

Well i kinda' figure It out. I spammed "0" when i booted It Up and then i selected advanced settings and i did Complete partition of disk(the longer option) and now It's working(about 50% in 3 hours)so It should work tomorrow. Then i Will see if It is installed Windows 8.1 or Windows 10. Will Tell you the update tomorrow.
Thanks for any info,but as i Said before, I COULDN'T even boot into Windows(stuck at start screen)

 

[maikutech]

Installation shouldn't take that long maybe 1:30 tops if you're doing it from a upgrade.
Doing it from a usb flash drive and full install takes 35 minutes to 1 hour at best.
When it completes come back here and verify that, if not your doing a full clean install like I mentioned.

 

[FirePakk]

Installation shouldn't take that long maybe 1:30 tops if you're doing it from a upgrade.
Doing it from a usb flash drive and full install takes 35 minutes to 1 hour at best.
When it completes come back here and verify that, if not your doing a full clean install like I mentioned.

Yeah It Just finished... And i have Windows 8..... Yay..... Maybe i should install Windows 10 right away before installing any programa?

 

[FirePakk]

And yeah i did a full clean because when i tried "repair My pc" It Said that It couldn't self-repair...so yeah Will try to install tomorrow once again..

 

[maikutech]

Before you reformat use windows 8 chkdsk to make sure the drive is alright, once everything is fine.
https://www.tekrevue.com/tip/how-to-scan-fix-hard-drives-with-chkdsk-in-windows-8/