Question Windows 10 usb sound cut outs.

Sep 14, 2020
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So, Ive had a issue for a while where the sound on Windows 10 cuts out, i thought it was just my Lexicon IO82 USB mixer, as it was very old and no longer supported (only had win8 drivers). So i went out and got a brand new Soundcraft notpad 5 mixer. But the issue remains!! So this tells me its a windows affair. It happens pretty much randomly but usually after 20-30min.
The fix is just moving the windows master volume slider on the taskbar up and down for a few seconds, and bam, sound is back... for a while.

Side note: I also have a USB headphone amp/DAC installed that I use from time to time or when I'm fed up with the cut outs, I have never had any issued with this cutting out.
Its very frustrating. Any help would be much appreciated.
 
Are you using the same USB cable with the new mixer?

Which motherboard are you using?

Which USB port are you using? USB 2 or USB 3?

Which power supply are you using?

also check:
https://support.microsoft.com/en-us/help/4026994/windows-10-fix-sound-problems

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us/windows/forum/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
 

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