I tried to reset it once then it said it failed so i reset the pc and now when i try to go to settings, settings freezes, then if i try to look up "reset my pc" in the windows search bar, when i click on reset my pc nothing happens, then eventually i cant click on anything, even google, it wont open. I dont know what to do here now. ive reset the pc a ton and turned off the psu (because sometimes thats the only way it will shut off, because when i click shut down or press the power button, nothing happens.) i need help guys. thanks