Question Windows 11 Home PC takes 3-5 minutes to shut down, help?

[pcbuilder777]

I had an old PC from 2011 that shut down faster than my new PC (old PC had Windows 10 on it). I recently built a gaming PC and noticed it takes 3-5 minutes for it to shut down and about 30 seconds to start up. I don't really have many apps running in the background. I disabled fast start up and tried a few terminal commands but no luck. I play games with Steam and battle.net but turn them off before shutting down.

PC:
Windows 11 Home
CPU= AMD Ryzen 7 5800X
Motherboard= MSI B550-A Pro
RAM= 32 GB
GPU= AMD Radeon RX 7700 XT
Drive Windows is installed on= Team Group MP44L M.2 PCIe 4.0

 

[COLGeek]

This is often an issue "fixed" by installing the motherboard chipset drivers.

https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/b550.html

Could also be storage related. How full are your storage devices?

 

[MJS WARLORD]

This is often an issue "fixed" by installing the motherboard chipset drivers.

https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/b550.html

Could also be storage related. How full are your storage devices?

I like the comment about never let the computer win.
22 years ago when i got my first pc i used to say its a box of bits i aint gonna let the damn thing beat me , and all these years later if windows screws something up i still say it.

 

[MJS WARLORD]

Hello pcbuilder777 i am just wondering if you are doing something that i used to do.

For 20 odd years i had been using the x at top right of screen to close steam and then turn of the pc.
Only when i got the game satisfactory did i notice that after exiting steam my pc started taking a long time to shut down so i thought it was satisfactory related.

I made comment about it on here and a guy said ..... i assume your clicking the word steam at top left and then click exit ...... oooops no i was not doing that.

 

[pcbuilder777]

This is often an issue "fixed" by installing the motherboard chipset drivers.

https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/b550.html

Could also be storage related. How full are your storage devices?

They are pretty empty. Drive G on the bottom of the image is a CD rom drive

 

[COLGeek]

See if this improves after installing the chipset drivers.

 

[pcbuilder777]

It is faster now. I did 2 shutdowns and both were slightly over 1 minute. I don't have the latest BIOS. I was told it is not needed with an AM4 because the memory is more stable.

 

[COLGeek]

It is faster now. I did 2 shutdowns and both were slightly over 1 minute. I don't have the latest BIOS. I was told it is not needed with an AM4 because the memory is more stable.

So you installed the chipset drivers and things improved. Correct?

Regarding the BIOS, updating may not help with this specific matter, but wouldn't hurt it either.

 

[pcbuilder777]

Well, I timed three shut downs after installing the chip set drivers.

Shut down 1 was 1 minute and 7 seconds.
Shut down 2 was 1 minute and 12 seconds.
Shut down 3 was 2 minutes and 17 seconds.

These times are faster than before.
I tested all of them by opening a game then closing it and shutting down.

My taskbar has AMD adrenalin and Windows defender running.

 

[COLGeek]

Are your games install on a SSD or on a HDD?

 

[stonecarver]

Could be one of the other SSD/hard drives attached E,F or if there is a G as it's cut off in the pic.

If Windows sniffs out a issue with a hard drive you will get the hanging time booting and shutting down. Use to check drives health.

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...

crystalmark.info

 

[pcbuilder777]

My steam games and battle. net games are on the fastest drive NVME SSD which also has Windows. I also have games on a hard drive but these are emulators.

 

[pcbuilder777]

Could be one of the other SSD/hard drives attached E,F or if there is a G as it's cut off in the pic.

If Windows sniffs out a issue with a hard drive you will get the hanging time booting and shutting down. Use to check drives health.

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...

crystalmark.info

The G is the optical drive it has a DVD in it

 

[pcbuilder777]

I'm second guessing if the chipset drivers helped. I did another shut down and it took 4 minutes and 6 seconds.

 

[stonecarver]

Me I would run the PC with only the "C" drive and see how it boots and shuts down time wise. Than add in one drive at a time and than re test.

 

[COLGeek]

Me I would run the PC with only the "C" drive and see how it boots and shuts down time wise. Than add in one drive at a time and than re test.

This is a good idea. This is very likely one of the storage devices causing an issue.

How many, total, SATA devices do you have connected to the motherboard?

 

[pcbuilder777]

I have an optical drive, hard drive, SSD drive, and the nvme drive. So 3 SATA devices connected. I unplugged the SATA power for all devices and my shut down time was 9 seconds.

 

[COLGeek]

Adding back one at a time should confirm the problem device. Once identified, try it with an alternate SATA data cable and port on the motherboard.

 

[pcbuilder777]

I don't have extra SATA cables. I have an extra sata cable. I'll use it and change where I plug it in.

 

[stonecarver]

One more thing if you happen to have a disk in your DVD burner when your booting and shutting down that as well can mess with the amount of time computer hangs.

 

[pcbuilder777]

The DVD movie has been in there the entire time. I'll plug in the SATA power and remove the DVD tonight and post what happens.

 

[pcbuilder777]

So you think swapping cables and ports will fix it? Since all the drives are "healthy" does that mean I don't need to replace them?

 

[COLGeek]

So you think swapping cables and ports will fix it? Since all the drives are "healthy" does that mean I don't need to replace them?

Maybe. Have you isolated which device was causing the lag?

 

[pcbuilder777]

So removing the DVD didn't solve the problem. However, when I unplugged the sata data cable to my SSD my shut down was 8-12 seconds.

 

[pcbuilder777]

Could be one of the other SSD/hard drives attached E,F or if there is a G as it's cut off in the pic.

If Windows sniffs out a issue with a hard drive you will get the hanging time booting and shutting down. Use to check drives health.

CrystalDiskInfo

About CrystalDiskInfo A HDD/SSD utility software which supports a part of USB, Intel RAID and NVMe. Aoi Edition Standard Edition Shizuku Edition Kurei Kei Edition Download System Requirements OS Windows XP/Vista/7/8/8.1/10/11Windows Server 2003/2008/2012/2016/2019/2022 Architecture x86/x64/ARM64...

crystalmark.info

Sorry, I overlooked your link. The OCZ agility drive is causing the slow shut downs. I wonder why if it's health is "good". It was installed in my old PC with Windows 10 installed on the Samsung hard drive and I had no slow shut downs.