Question Windows 11 PC keeps randomly restarting ?

[Jhorg4]

I built my sister's PC, and I overclocked her RAM, CPU, and GPU. Everything ran smoothly for about a month and now her PC just randomly restarts. I need to check the event log since there are no errors given when it randomly restarts.

Her GPU and CPU temps are fine. I also tested her RAM for any issues and Windows 11 found none.

She did move her PC to a different room and a week or so later, the random restart issue started. Her PC will restart but her monitor as well as other devices are unaffected.

Edit: It restarts when she downloads games, surfs on brave, in settings, or on the desktop.

Edit 2: it does not restart when playing games.

Has anyone had a similar issue or can point me in the right direction? I am thinking it has something to do with power, but I am not 100% sure. Maybe she's not getting enough power from that circuit?

Specs:
MSI MPG Series A850GF PSU 80+ Gold
MSI MAG Z690 Tomahawk Wi-Fi DDR4
i7-12700K
Windows 11
EVGA FTW3 RTX 3080 (12GB)
DDR4 Corsair Vengeance RGB Pro 32GB (2x16) 3600 MT/s
2TB NVMe SSD Gen 3

 

[D4rkParadise7]

I have exactly same issue for like more then two weeks. also Win 11 user maybe that a reason ?, I believed it was due of my power outlet getting faulty or something but is not that ... I tried to stress test my pc with AIDA64Extreme and Furmark and still could not get the pc restarts myself ... only random times and random activities sometime when I play games sometime when I watch youtube and browse the internet.... So I wonder myself what the issues is... I recently tried one thing that gave me a hole day without issues even to I would still get hole days with out the issues to happen now and then. Is that removed the OC from GPU and put the power limit back to 100% At this point my PC is like 6 years old so maybe the PSU starts show its wear... even tho might be a placebo effect since If I let it bake with the OC on stress test how I said I cant make it reset myself only bit of logic I can see now is that on a stress test the power draw is more constant and not does not fluctuate like in a normal use even tho that would still not make much sense.

PC SPECS:
CPU : Intel Core i7 6700K
MOBO : MSI Z170A KRAIT GAMING
RAM : Kingston HyperX Predator 4x4GB DDR4
GPU : KFA2 GeForce GTX 1080
PSU : Seasonic M12II-750 EVO

 

[Jhorg4]

So I went into the Event Viewer to view the system logs and application logs. I found critical errors in the system log and, in the applications log, I found an issue with the NVIDIA driver. They both tie in with each other.

System Log:
Microsoft-Windows-Kernel-Power {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

Application Log Event:
The description for Event ID 0 from source nvlddmkm cannot be found.
\Device\Video3 Error occurred on GPUID: 100

I believe the NVIDIA driver is the culprit, so I am going to revert back to the previous driver before the issue started. The random restarts slowed down after removing the OC. I am also seeing a bunch of application failures from OVRServiceLauncher (Oculus), which I have seen is very common.

Moreover, I OCed her GPU last night as a test and it went on a boot loop. The boot loop happened after I closed Valley Benchmark after 30 minutes of the stress test. I let it continue to loop until Windows took me to the recovery blue screen option. I didn't click anything and it restarted and then started up just fine. I removed the OC after that.

At this point my PC is like 6 years old so maybe the PSU starts show its wear

I don't think it's your PSU. Check out your Event Viewer and find the errors in the system log and application log and see if you can tie in an application with the system reboots. It may just be the NVIDIA driver or something else.

I have seen that the NVIDIA drivers have had these issues in the past.