Hi folks,
I have had this problem for some time. Have gone around and around with Dell Tech Support to no avail.
My Dell G7 laptop randomly shuts itself off.
Event viewer gives the following:
The process C:\WINDOWS\system32\winlogon.exe (DESKTOP-61C3S6T) has initiated the power off of computer DESKTOP-61C3S6T on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: power off
Comment:
It produces no Memory.dmp file nor are there any Minidump files.
Dell is determined it is a Windows 11 problem and reinstall of Win 11 will fix it. I have reinstalled Win11 with no fix.
Anyone got any ideas or answers?
Thanks in advance.
I have had this problem for some time. Have gone around and around with Dell Tech Support to no avail.
My Dell G7 laptop randomly shuts itself off.
Event viewer gives the following:
The process C:\WINDOWS\system32\winlogon.exe (DESKTOP-61C3S6T) has initiated the power off of computer DESKTOP-61C3S6T on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x500ff
Shutdown Type: power off
Comment:
It produces no Memory.dmp file nor are there any Minidump files.
Dell is determined it is a Windows 11 problem and reinstall of Win 11 will fix it. I have reinstalled Win11 with no fix.
Anyone got any ideas or answers?
Thanks in advance.