windows 2000 locks up

[Guest]

Am running windows 2000 prof. on a dell optiplex gx1 500mtbr+ w/192mb ram and using a fujitsu scan partner 15c. Problem is.. after scanning a few pages, windows locks up with no errors and the computer drops all network connections. This makes me have to reboot the system. Its getting old. Can anyone help me??

 

[Bames_Jond]

What kind of motherboard is in the system, what CPU and is the scanner connected to the USB port? Try looking at Dell'
s homepage to see if they got any driver / BIOS updates for the system. If the problem keeps accuring try changing the memory blocks or pulling 1 of the out. If this helps you know that you got a memory problem. Be careful when chaning memory blocks. Remember to NEVER touch the chips on the PCB and to always ground yourself by touching the computer tower before you move / remove the memory blocks.

My name is Jond, Bames Jond.

My ACPI incompatible network adapter killed my SB Live!

 

[jasen]

Possibly faulty memory. If it only happens when you scan though, sounds more like a driver issue. Which version of the scanpartner software and drivers? Might be a newer one on their website if you haven't checked yet.
I had an issue once with an NT machine just like this. If scanning a bunch of sheets out of the feeder it would lock up after getting so far. But it would scan a couple sheets with no problem. The problem there though, was that the program was on a drive that was full so as the program scanned in pages and created a bigger and bigger temp file it would hit capacity and freeze.