[SOLVED] Windows 20H2 restarts during the gameplay

Sep 19, 2020
8
0
10
Good evening
I haven't figured that out yet, but I think I have to get used to more crazy things from Windows, it never happened with 1903 or 1909, so let's get to the point. I missed Total War series so I've installed Rome 2 and DeI mod.
It was working correctly for couple of days, and suddenly during saturday night my comp restarted without particular reason. Same problem appeared when I run Attila. I found some help on Total War website, and I've made reset to my ip and winsock, unfortunately problem persists. Today I quickly run Imperator Rome and it happened twice, I run Doom Eternal, Diablo 2 and no restart.
I got fully watercooled system with two 2080ti, and 10 core Intel CPU, PSU 1200W, so there's no issue with power, cables are ok.
There's a log file which I can present:

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-03-01T17:56:30.8540334Z" />
<EventRecordID>2949</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-31C2K8R</Computer>
<Security UserID="S-1-4-15" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">0</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>

I got another 1200w PSU but I dont think the problem lies with PSU. What is it?
Cheers
 
Solution
heat? what temps are you getting?
event viewer report shows no bugcheck so it wasn't caused by windows.

event 41 (63) is the result of a restart, not the cause of one. Windows runs a report at startup and if it finds it wasn't shutdown properly on previous attempt, it creates event 41
it isn't necessarily a PSU problem, something else is causing PC to restart.

what are full specs?

Colif

Win 11 Master
Moderator
heat? what temps are you getting?
event viewer report shows no bugcheck so it wasn't caused by windows.

event 41 (63) is the result of a restart, not the cause of one. Windows runs a report at startup and if it finds it wasn't shutdown properly on previous attempt, it creates event 41
it isn't necessarily a PSU problem, something else is causing PC to restart.

what are full specs?
 
Solution
Sep 19, 2020
8
0
10
the issue was a headphone connector, probably broken connector in pc case. I've noticed issue in sound manager, vanishing driver and reappearing again. I removed the connector, and right now no restarts.
Anyway, thanks for interest and help