Windows 7 (64 bit) computer keeps crashing

couchlady

Honorable
Feb 11, 2014
2
0
10,510
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My pc with Windows 7 keeps crashing everyday at 12:00 pm. I have run malwarebytes and trendmicro housecall, but cannot find the reason for the crash. I have run the diagnostic tools in regular and safe modes with no results.

Here is the event log information from the crashes: Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/11/2014 1:07:24 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" ></Provider>
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2014-02-11T21:07:24.754012600Z" ></TimeCreated>
<EventRecordID>424110</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="4" ThreadID="8" ></Execution>
<Channel>System</Channel>
<Computer>Christine-HP</Computer>
<Security UserID="S-1-5-18" ></Security>
</System>
<EventData>
<Data Name="BugcheckCode">122</Data>
<Data Name="BugcheckParameter1">0x20</Data>
<Data Name="BugcheckParameter2">0xffffffffc000009d</Data>
<Data Name="BugcheckParameter3">0xfffffa800695b078</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">true</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

Any and all help would be greatly appreciated.
 
go into bios and check to see if the setting to start the computer up everyday a specific time is enabled. that could cause a system reboot unexpectedly as bios resets motherboard. im lead to belive that this is your issue. (another way to test would be to set your computer clock to 11:59am (assuming you mean 12:00pm as in noon)though windows clock and hit apply wait one min and see if computer just reboots on it own after a min
 

Beezy

Dignified
when the computer boots, before windows loads at all, there is an option for BIOS or setup. usually hitting F2 F10 F12 Spacebar or Del key is the trigger, it will say what to hit on your screen
 

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