My recently formatted MSI laptop has been crashing (without a bsod) when it goes into sleep mode. I tried disabling all non-microsoft services via msconfig but all that does is make the screen stay blank on setting it into sleep mode with no other option than a force shut-down.
I then decided to use driver verifier to see if anything came up. Upon restart there was an immediate BSOD. Reading the mini-dump file with 2 different programs had them mention ntoskrnl.exe as the culprit. Googling for a solution to this led to several possibilities depending on the dump file, which I must admit I am not tech-savvy enough to know what to look for.
Dump file:
http://www.filedropper.com/041415-17862-01
Any help is greatly appreciated!
I then decided to use driver verifier to see if anything came up. Upon restart there was an immediate BSOD. Reading the mini-dump file with 2 different programs had them mention ntoskrnl.exe as the culprit. Googling for a solution to this led to several possibilities depending on the dump file, which I must admit I am not tech-savvy enough to know what to look for.
Dump file:
http://www.filedropper.com/041415-17862-01
Any help is greatly appreciated!
Facebook
Twitter
Instagram