Windows 7 - Diamond VC500 capture installation problems

[Ryan Sheeler]

Hi all,

I'm new here. I've installed the latest Windows 7 drivers from Diamond for the VC500 - and also disabled my blueTooth adapter. The Device did not install - under Device Manager there is a "OTG102" Icon under "Other Devices" that won't install.

Like I said, I've read that there was a possible conflict with BlueTooth adapters so I disabled mine under Device Manager. I'm running Windows 7 on a Dell 1510 Inspiron laptop with AMD A4 1.9GHZ machine and 8GB of RAM. Thanks for your help. - ryan

 

[hedwar2011]

There is actually a topic on Diamond's forums in regards to this very issue.

It can be found HERE .

Try the steps there and see if it helps. If not, let me know and I will see what else we can come up with

 

[Ryan Sheeler]

thanks i will try it.

 

[Ryan Sheeler]

There is actually a topic on Diamond's forums in regards to this very issue.

It can be found HERE .

Try the steps there and see if it helps. If not, let me know and I will see what else we can come up with

Actually I've seen that before. The problem is that lists a " "Ehome Infrared Reciever" in Device Manager under the USB Devices and I don't have that device listed anywhere.