Windows 7 freezes at welcome screen

[alexanderphucnguyen]

Hello, whenever I turn on my Dell XPS Studio 13 laptop I get onto my log-in and it asks for my password. When I do enter it, the display "Welcome" shows up and I get stuck there.

I've been looking at the forums on the page for similar problems and here is what I can say about the situation so far:

-Booting my laptop on Safe Mode (with Networking) works fine.
-Tried disabling networking, sound, and wireless devices in device manager did not work.

Thank you for your time and taking part in reading this. Any help is appreciated.

 

[Brett928S2]

Hi

Try this....

Go into SAFE MODE ...

Bring up MSCONFIG...

Click STARTUP...

Click DISABLE ALL

Then reboot...

If it works you then re-enable those start up programs ONE at a time until you find the culprit...

All the best Brett

 

[alexanderphucnguyen]

Best answer selected by alexanderphucnguyen.

 

[nikorr]

This topic has been closed by Nikorr