Windows 7 Professional suddenly not genuine

[The_Vigilant3]

Hi. I have had this laptop for about 2 years and the windows is the one that came with the computer itself. Recently I had installed COD Black Ops 2 onto the computer which had suddenly stopped responding. I changed my system's clock (to 13 November 2012 6:30 am) to fix the problem with the game Everything went fine for a couple of days but when I fired up my laptop on the third day it told me that windows is not genuine. I googled it and I found somewhere that it can be caused by changing the system's clock (Note: I had disabled internet time :3). I corrected the time and rebooted but to no avail. I typed in the product key on the sticker on the laptop and I got a message telling me that this product key is not valid with this version of windows, please type a Windows 7 Professional product key. I tried reinstalling the licensing store but couldn't fix the problem. Please help ASAP as I am really annoyed by the messages telling me to activate windows. Thank you

P.S. About 3-4 months ago I had had the same problem out of the blue (no time changes) but then I hadn't waited to enter my product key I had just rebooted a couple of times (I was scared) and surprisingly the problem was fixed.

 

[Someone Somewhere]

Firstly, have you changed your clock back and rebooted?

You may need to burn the recovery disks and re-install.

 

[The_Vigilant3]

Firstly, have you changed your clock back and rebooted?

You may need to burn the recovery disks and re-install.

I did just that as soon as I got the message. Synced the time and date and rebooted a couple of times but to no avail. And I don't want to re-install or anything so...a solution that stays away from reinstalling will be greatly appreciated. Thanks for the quick reply tho

 

[USAFRet]

Did you buy it new, and did it come preinstalled with Win 7 Pro?

 

[mbarnes86]

Hi

If you run program such as nirsoft Produkey
or Belarc Advisor

you can see what product key is embedded in registry
It should be be one provided by laptop manufacturer (as part of OEM Windows)
not the one on the Windows label on the laptop.

Also consider using sytem restore points to roll back the registry before the time you changed the date/time.

if this fails Contact the laptop manufacturer technical support department to see if they know of a solution.

If all else fails you will have to back up then re install Windows either from the recovery partition or recovery disk set

regards
Mike Barnes

 

[The_Vigilant3]

Did you buy it new, and did it come preinstalled with Win 7 Pro?

It came pre-installed.

 

[The_Vigilant3]

Hi

If you run program such as nirsoft Produkey
or Belarc Advisor

you can see what product key is embedded in registry
It should be be one provided by laptop manufacturer (as part of OEM Windows)
not the one on the Windows label on the laptop.

Also consider using sytem restore points to roll back the registry before the time you changed the date/time.

if this fails Contact the laptop manufacturer technical support department to see if they know of a solution.

If all else fails you will have to back up then re install Windows either from the recovery partition or recovery disk set

regards
Mike Barnes

Actually when I tried to re-install the licensing store (or whatever), it included disabling the security (the system restore and everything) and re-enabling it. Doing so resulted in the loss of recovery points. As for the programs, are they trusted? Thanks

UPDATE: I tried installing one of the programs you mentioned (nirsoft produkey) and it gave me a different key (an explanation will be appreciated). I tried to change the product key and activate windows but it gave me an error.
Error Code: 0x8007232B
Description: DNS name does not exist.

Help ASAP please. Thank you.

 

[Someone Somewhere]

Please run this tool and post its results: http://go.microsoft.com/fwlink/?linkid=52012

 

[The_Vigilant3]

Please run this tool and post its results: http://go.microsoft.com/fwlink/?linkid=52012

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85556
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AD539017-4FF1-4120-B25B-DA5A50F24CD4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150113-1808
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\khanha\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AD539017-4FF1-4120-B25B-DA5A50F24CD4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85556</PID><PIDType>1</PIDType><SID>S-1-5-21-2251651119-3334115168-1862226472</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion m6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.26</Version><SMBIOSVersion major="2" minor="7"/><Date>20140514000000.000000+000</Date></BIOS><HWID>9DE93207018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pakistan Standard Time(GMT+05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1033-7601.0000-2412015
Installation ID: 012730616423887773122124951065000551101746673724001392
Partial Product Key: GPDD4
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 8/30/2015 1:09:04 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEAAAABAAIAAgABAAAABAABAAEAln1KhiLwaCeCNopuGoCkP1Lj2LoI00b3VuSWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM 18A4
FACP HPQOEM SLIC-MPC
DBGP HPQOEM 18A4
HPET HPQOEM 18A4
BOOT HPQOEM 18A4
MCFG HPQOEM 18A4
WDAT HPQOEM 18A4
UEFI HPQOEM 18A4
ASF! HPQOEM 18A4
SLIC HPQOEM SLIC-MPC
SSDT HPQOEM 18A4
SSDT HPQOEM 18A4
ASPT HPQOEM 18A4
FPDT HPQOEM 18A4
SSDT HPQOEM 18A4
SSDT HPQOEM 18A4
SSDT HPQOEM 18A4

 

[Someone Somewhere]

Copypasta from here:

Error Code: 0xC004F00F

The Software Licensing Server reported that the hardware ID binding is beyond level of tolerance.

The hardware has changed or the drivers were updated on the system.

You can reactivate your Windows 7 installation by performing the following:

1. Click on the Start button and in the Start Search box type in: slui.exe 4

2. Press the Enter key on your keyboard.

3. Select your Country.

4. Follow the instructions for phone activation (no charge).
Carey Frisch

 

[The_Vigilant3]

Copypasta from here:

Error Code: 0xC004F00F

The Software Licensing Server reported that the hardware ID binding is beyond level of tolerance.

The hardware has changed or the drivers were updated on the system.

You can reactivate your Windows 7 installation by performing the following:

1. Click on the Start button and in the Start Search box type in: slui.exe 4

2. Press the Enter key on your keyboard.

3. Select your Country.

4. Follow the instructions for phone activation (no charge).
Carey Frisch

I cant choose the option 'other ways to activate'. 🙁

 

[The_Vigilant3]

Help??

 

[mbarnes86]

Hi

you need to find the telephone number for Microsoft Activation line in your country and get through to a support person and convince them you have a PC with factory installed Windows 7 pro

If that fails you will need to re install Windows from a recovery partition or recovery disk set


You asked about the Windows Product key not matching the label
OEM Manufacturers use a special version of oem Windows where all the PC's of the same model motherboard have the same Windows key, the stick on COA label does not have this key

Windows checks for motherboard stored (BIOS or DMI) identification to confirm the motherboard has not changed
Flashing the wrong BIOS could cause Windows to think the Motherboard has changed
eg if Dell uses a Intel motherboard it will identify as a Dell but you could use a Intel BIOS and overwrite the Dell identification.

regards
Mike Barnes