Windows 7 Start up Error

Harry Davidson

Reputable
Jun 15, 2014
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4,510
Hello folks, i have a HP laptop with windows 7, the laptop acquire LCD screen damage by a toddler. not sure how but i assume the laptop was dropped and when i start up the laptop, this shows :



SMART Hard Disk Error

The SMART hard disk check has
detected an imminent failure. To ensure not data loss, please backup the content immediately and run the Hard Disk Test in the System Diagnostics.

Hard Disk 1 (301)

F2 System, Diagnostics

Enter Continue Startup

For more information, please visist: www.hp.com\go\techcenter\startup

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When i enter F2, it goes into this mode :
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System Diagnostics

F1 System information
F2 Start-up Test
F3 Run-In Test
F4 Hard Disk Test

F11 Error Log

Esc Exit

For more information, please visist: www.hp.com\go\techcenter\startup

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After i run all and the F 4 which is the Hard DIsk Test, the below shows even when i use boottable windows 7 as well and the problem cannot be fixed by the recovery mode even by the windows 7 load up.
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The Error states :

Startup Repair diagnosis and repair log
------------------------
Number of repair attempts : 1

Session details
------------------------
System Disk = \Device\Harddisk0
Windows directory =
AutoChk Run = 0
Number of root causes = 1

Test Performed:
------------------------
Name: Completed successfully. Error code = 0x0
Time taken = 46 ms

Test Performed:
------------------------
Name: Disk failure diagnosis
Result: Completed successfully. Error code = 0x0
Time taken = 328 ms

Root cause found:
-----------------------
Bad hard disk:

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-----------------------

I assume the hard-disk got damaged / corrupted or the connect is at fault ?

Any insight would be helpful before i dissect the laptop or fresh install a new windows 7 but i got data / information which i want to salvage.

Cheers.