• Happy holidays, folks! Thanks to each and every one of you for being part of the Tom's Hardware community!

Windows 7 Ultimate 64bits freezes randomly

Phorze

Distinguished
Mar 6, 2010
13
0
18,510
Iv'e been having some problems with Windows 7 Ultimate 64bits, it usually hangs after 5minutes/1hour and the computer wont respond to the keyboard/mouse so I have to reboot it manually.

Iv'e tried reinstalling Windows serveral times and it's fully updated (Windows Update), I had Windows 7 32bits RC1 before this and had no problems whatsoever.

Specs:

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600)
System Model: P5KR
BIOS: BIOS Date: 10/30/07 21:03:21 Ver: 08.00.12
Processor: Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz (2 CPUs), ~2.7GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1360MB used, 6827MB available
Card name: NVIDIA GeForce 8800 GT

CPU-Z Log:

CPU-Z TXT Report
-------------------------------------------------------------------------

Processor 1 ID = 0
Number of cores 2 (max 2)
Number of threads 2 (max 2)
Name Intel Core 2 Duo E6750
Codename Conroe
Specification Intel(R) Core(TM)2 Duo CPU E6750 @ 2.66GHz
Package (platform ID) Socket 775 LGA (0x0)
CPUID 6.F.B
Extended CPUID 6.F
Core Stepping G0
Technology 65 nm
Core Speed 2001.2 MHz
Multiplier x FSB 6.0 x 333.5 MHz
Rated Bus speed 1334.1 MHz
Stock frequency 2666 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, EM64T, VT-x
L1 Data cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 2 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 4096 KBytes, 16-way set associative, 64-byte line size
FID/VID Control yes
FID range 6.0x - 8.0x
Max VID 1.350 V

Temps:

Hardware monitor Winbond W83627DHG
Voltage 0 1.24 Volts [0x9B] (CPU VCORE)
Voltage 1 11.99 Volts [0xD7] (+12V)
Voltage 2 3.23 Volts [0xCA] (AVCC)
Voltage 3 3.23 Volts [0xCA] (+3.3V)
Voltage 4 1.57 Volts [0xC4] (VIN1)
Voltage 5 4.99 Volts [0xD0] (+5V)
Voltage 6 1.59 Volts [0xC7] (VIN3)
Temperature 0 46°C (114°F) [0x2E] (SYSTIN)
Temperature 1 24°C (75°F) [0x30] (CPUTIN)
Temperature 2 127°C (260°F) [0xFE] (AUXTIN)
Fan 1 1017 RPM [0x53] (CPUFANIN0)


Hardware monitor Intel Core 2 Duo E6750
Temperature 0 36°C (96°F) [0x40] (Core #0)
Temperature 1 35°C (95°F) [0x41] (Core #1)
 
Have you gone to the ASUS website and downloaded the latest drivers for Windows 7 or are you using the default drivers installed by Windows 7?

Also, how is your cooling? Have you monitored your temps? Freezing/locking up could mean either overheating (CPU, your video card, the BIOS)? Have you tested your memory? Maybe your memory is bad?

One thing you could definitely do is go into your BIOS and have it reset the settings by loading in the setup default values. This usually resets it to less aggressive settings. I'd try this first. Then, start testing the memory and such to see if that's bad and also monitor the temperatures of the system and the CPU. There should be a program that came with the motherboard, usually on the CD that comes with it.
 
Hi, I'm only using the drivers provided by Windows Update, I only installed the nvidia drivers manually (the problem came before this), And about temps, I included a log from cpu-z, I'm not certain on how I can check the temps another way 😛

EDIT:
Added temps

Thanks
 
You can get any number of temperature monitoring software:

CPU-Z
Speedfan

There should be a monitoring program supplied on the CD/DVD that came with your motherboard. Otherwise, go to the ASUS website and find the support page for your motherboard and they'll have the latest Windows 7 drivers and tools for download from their.

 
EDIT

I might have found the problem, I ran the computer on for 4 hours (No internet connection) and no freezes/hangs whatsoever, once i inserted the internet cable the freezes came.

Iv'e tried to reinstall the network driver several times, no luck.

Im using: Atheros L1 Gigabit Ethernet 10/100/1000Base-T Controller

Any help is appreciated!
 
I dont know about that....my vote would be its a RAM issue - and RAM issues will come and go if you change things - apps, drivers, buffers, etc. If it freezes, it usually indicates something returned bad data to the cpu which usually locks it up. The most common device to fail is RAM. I suppose it could be the network device is returning bad data.

Run memtest on your system to remove it as a possible failure. then focus testing on the Atheros device.