Windows 7 x64 will not install manufacturer drivers

[LisaWolf]

I recently got a Sound Blaster X-Fi Surround 5.1 Pro and it installed the Windows drivers but the software won't work without the Creative drivers.

When I try to install the creative drivers it hangs for a while then says.

"Windows encountered a problem installing the driver software for your device"

Windows found driver software for your device but encountered an error while attempting to install it.

Sound Blaster X-Fi Surround 5.1 Pro

An internal error occurred.

if you know the manufacturer of your device, you can visit its website and check the support section for driver software.

 

[Mark_1970]

Try this driver from Creative labs http://support.creative.com/Downloads/searchdownloads.aspx?filename=XFXA_PCDRV_L11_1_02_0061a.exe&ShowDetails=1

The onboard sound on that motherboard should also be disabled in Bios( before Installing) when using a sound blaster add on