M mzmimi Reputable Aug 6, 2015 2 0 4,510 Aug 6, 2015 #1 Can I purchase a new Windows CD to reinstall? I just have a gray screen when laptop when power is on.
Can I purchase a new Windows CD to reinstall? I just have a gray screen when laptop when power is on.
S Samat Distinguished Aug 21, 2006 1,274 1 20,465 Aug 6, 2015 #2 Check the Toshiba support site here (https://support.toshiba.com/repair), you can order recovery media from there. You just need to write down the serial number of your laptop, should be a label somewhere on the underside of the laptop. Upvote 0 Downvote
Check the Toshiba support site here (https://support.toshiba.com/repair), you can order recovery media from there. You just need to write down the serial number of your laptop, should be a label somewhere on the underside of the laptop.
M mzmimi Reputable Aug 6, 2015 2 0 4,510 Aug 15, 2015 #3 Thank you, I have ordered the media as suggested. Fingers crossed! Does that restore Windows 8, etc...? Upvote 0 Downvote
Thank you, I have ordered the media as suggested. Fingers crossed! Does that restore Windows 8, etc...?