Windows 8.1 freezes and makes buzzing sound?

[zoog18]

Hello, I just built a new computer with a GTX 780 lightning and whenever I play a game for a short period of time my computer freezes and makes a loud buzzing sound, and than shuts off, what is this and how do i solve it?

Specs:
i5 4670k (stock speeds)
ASrock extreme3 z87
MSI GTX 780 Lightning
G. Skill trident X 16GB
Noctua NH-d14
2 TB WD black
250 GB Samsung 840 Evo

 

[TheMentalist]

Does it give an error code when the machine starts again?

 

[ingtar33]

if it shuts off (no restart) then something is overheating.

 

[zoog18]

It shuts off and than restarts, no error message just that sound, freeze and the PC restarts, and as an example just loaded up bf4 for about 5 min and it happened, when the pc restarted I checked kombuster right away and the temp was only 53 degress, this is really worrying me

 

[TheMentalist]

Did try reinstalling the GPU drivers? Remove the old one first and then install the latest.

 

[PlasmaScopes88]

There are many things that can cause this, but its most likely to be a software issue rather than a hardware issue.

I think the loud buzz sound is not electrical buzz but actually a sound loop of what was playing before the computer froze. This usually occurs when your video card crashes and tries to recover.
It is probably a driver error so you should update or reinstall the video driver.

Also download who crashed its a free program and will help to identify the cause of your crashing.

 

[zoog18]

How do I repair the drivers? or check if their is anything wrong with them? And this is the analysis from WhoCrashed. Can you help me solve these problems?




On Sun 6/29/2014 7:58:16 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062914-4062-01.dmp
This was probably caused by the following module: dxgmms1.sys (0xFFFFF801F584D3F3)
Bugcheck code: 0x50 (0xFFFFC000E20C5410, 0x0, 0xFFFFF801F584D3F3, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 6/29/2014 7:58:16 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: dxgmms1.sys (dxgmms1!VidMmInterface+0x1A433)
Bugcheck code: 0x50 (0xFFFFC000E20C5410, 0x0, 0xFFFFF801F584D3F3, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 6/29/2014 7:41:42 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062914-3828-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0xE785E)
Bugcheck code: 0xD1 (0xFFFFD00027B2F8A8, 0x2, 0x1, 0xFFFFF8002830C85E)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 337.88
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 337.88
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 337.88 , NVIDIA Corporation).
Google query: NVIDIA Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Sun 6/29/2014 7:12:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062914-3890-01.dmp
This was probably caused by the following module: dxgmms1.sys (0xFFFFF800E0E4C6DD)
Bugcheck code: 0x50 (0xFFFFC0004C802794, 0x0, 0xFFFFF800E0E4C6DD, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\drivers\dxgmms1.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics MMS
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Sun 6/29/2014 6:47:37 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062914-3734-01.dmp
This was probably caused by the following module: watchdog.sys (watchdog+0x39CA)
Bugcheck code: 0x10E (0x1F, 0xFFFFC00207EBA960, 0x0, 0x258FBC)
Error: VIDEO_MEMORY_MANAGEMENT_INTERNAL
file path: C:\Windows\system32\drivers\watchdog.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Watchdog Driver
Bug check description: This indicates that the video memory manager has encountered a condition that it is unable to recover from.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 6/27/2014 5:31:05 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\062714-3734-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x153FA0)
Bugcheck code: 0x50 (0xFFFFF6E666666660, 0x0, 0xFFFFF80030F3621F, 0x2)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that invalid system memory has been referenced.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 337.88 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

 

[PlasmaScopes88]

How do I repair the drivers? or check if their is anything wrong with them?

best way to do it is to uninstall them complely then restart your pc then run a program called driver fusion it will remove anything like registry entries of the old driver, then download the latest driver from the nvidia site and install it.

 

[ingtar33]

sounds like a video driver issue. uninstall every peice of software on your computer that contains the name "nvidia" and reboot. then install the latest drivers from the nvidia page for your gpu.

 

[zoog18]

How do i go about re-installing all these drivers without loosing any of my files, also i think it is important that the night that I finished building the PC I attempted an insane and incredibly stupid overclock on the video card where I increase the memory clock by 4000mhz, however that computer immateriality shut off the minute that i moved the slider, still how do I re-install all of these drivers?

 

[TheMentalist]

Open up the startmenu, type in "device manager" and hit enter. Look for 'display adapters' and uninstall the driver of it(right click>properties>driver). You're using msi afterburner? You may need to reset the videocard profile in it.

 

[zoog18]

how do I then re-install the device and drivers for it?

 

[ingtar33]

oooh. you're crashing in watchdogs?

haha... yeah... that might have nothing to do with your graphic drivers and just yet another bethesda glitch fest. Still i'd reinstall the drivers just to be certain it's not you, but the game.

once you uninstall all nvidia software, go here after the reboot.
http://www.nvidia.com/Download/Scan.aspx?lang=en-us

install the drivers it suggests. it will install everything you removed.

 

[zoog18]

I do not own watchdogs, I crash in every single game I play after about 5-15 min, I have uninstalled the device and drivers from device manager, how do I repair the Microsoft drivers? Nvidia smart scan doesn't work, it simply keeps requesting the latest version of java which I have.

 

[TheMentalist]

http://www.geforce.com/drivers/results/75991
download and run the installer.

 

[zoog18]

What do I do about the microsoft drivers?

 

[TheMentalist]

What microsoft drivers? Where are those listed?(yellow exclamation mark)

 

[zoog18]

In the crash log that i posted, it shows that most crashes were caused by microsoft modules

 

[TheMentalist]

As far as i know, those are usually triggered by other components(they are not drivers).

 

[zoog18]

So the nvidia drivers have been causing all of the crashes?

 

[TheMentalist]

It may have been causing it. But thats usually the case. You should apply the fix and test it again, that way we can be sure.

 

[zoog18]

I loaded bf4 up for about 10 min and no crash, I will update the thread after I play for a longer session

 

[TheMentalist]

Roger that

 

[zoog18]

The PC no longer crashes, however now whenever I play a game the same sound plays except this time the game crashes instead

 

[ingtar33]

lets make sure you're not overheating anything. lets take that straight out of the equation. pop the side of your case off and stick a room fan into the opening on high, if you stop crashing it's a heat issue. and we can help you iron out what's going on.

if the crashing still happens at least we know the most common PHYSICAL cause of this type of problem isn't happening.

the second most likely physical issue is electrical. but we'll tackle that once we know temps aren't the problem.