Windows 8.1 giving me black screen after install on new pc

[rkd123]

I just built a new pc with all new parts and am trying to put the os on it. I installed Windows 8.1 through the DVD and went through the whole process. After the reboot, I was able to login and use it for a few minutes before it crashing and going to a black screen. If i restart it will give me the Windows loading icon then cuts to a black screen again. Not sure what to do.

 

[treewithahat]

hello, im assuming you have a dedicated graphics card. and a cpu with integrated graphics. try disabling the integrated graphics, and the download the drivers for your gpu. hope this works!

 

[treewithahat]

oh yeah, and remove the dedicated gpu, so you can disable the igpu.

 

[rkd123]

oh yeah, and remove the dedicated gpu, so you can disable the igpu.

Thanks for the quick reply. So should I take out the graphics card then go through the BIOS to disable the integrated graphics card?

 

[rkd123]

My primary boot graphics device is already set at "PEG" and not integrated.

 

[treewithahat]

It might be set as a primary boot card, but having 2 gpus of different architectures will confuse the system, so you must completely remove the igpu, and any drivers for it. remove the dedicated gpu and boot into windows 8.1. go to device manager, right click the igpu, and select disable device. alternatively, right click on the desktop>screen resolution>advanced settings>propeties>disable device. then proceed to install the new gpu, the drivers, and then it should work. i hope this helps you, and it worked for me.

 

[rkd123]

It might be set as a primary boot card, but having 2 gpus of different architectures will confuse the system, so you must completely remove the igpu, and any drivers for it. remove the dedicated gpu and boot into windows 8.1. go to device manager, right click the igpu, and select disable device. alternatively, right click on the desktop>screen resolution>advanced settings>propeties>disable device. then proceed to install the new gpu, the drivers, and then it should work. i hope this helps you, and it worked for me.

I took out my gpu, plugged in a vga to the mobo, and ran through the integrated graphics. I was able to get into windows and it is running without a problem on just the integrated graphics (which is a lot farther than I made it before). When I disable the igpu and try to put my other graphics card back in. I still have the same problem. Do I need to go through the vga on the mobo again to install the driver for the gpu?