i have a Gateway fx6710-01 that is 2-3 years old, specs are here for reference:
http://reviews.cnet.com/desktops/gateway-fx6710-01-core/4507-3118_7-33346988.html
I am having trouble installing Windows 8.1 (have also tried Windows 7 with same exact problem) on the Sata drive and have wasted about 8 hours trying everything I can think of.
I run Windows 8.1 setup from a boot disk. In the setup, I have 2 Sata drives that are both recognized. I have been able to format and partition the drives with no problems.
Windows installs all files without error, but after the first reboot I get the error:
The computer restarted unexpectedly or encountered and unexpected error.
Then is prompts to restart, which I do, but the same things happens again and again, so its stuck in a loop.
I have tried to do a Windows refresh and reset, but I always end up with the restart loop.
Once when I tried I recovery I got an error that the pc crashed on loading of ntfs.sys, probably indicating an issue with the sata controller driver?
I had similar issues last time I tried to refresh the OS a couple years ago. I eventually solved this by using the Load Driver option during Windows install (on the screen where you select the driver to install Windows on) instead of using the default driver supplied on the Windows install disk. However, i have since lost the drivers. Any idea where I can locate the drivers? I am assuming I need the Sata controller driver - is that correct? If so, where would I find it. Gateway doesn't have a driver page for the PC, so no luck there.
I have also tried various Bios setting and current have the sata drives running in IDE mode.
Any ideas would be greatly appreciated!!!
http://reviews.cnet.com/desktops/gateway-fx6710-01-core/4507-3118_7-33346988.html
I am having trouble installing Windows 8.1 (have also tried Windows 7 with same exact problem) on the Sata drive and have wasted about 8 hours trying everything I can think of.
I run Windows 8.1 setup from a boot disk. In the setup, I have 2 Sata drives that are both recognized. I have been able to format and partition the drives with no problems.
Windows installs all files without error, but after the first reboot I get the error:
The computer restarted unexpectedly or encountered and unexpected error.
Then is prompts to restart, which I do, but the same things happens again and again, so its stuck in a loop.
I have tried to do a Windows refresh and reset, but I always end up with the restart loop.
Once when I tried I recovery I got an error that the pc crashed on loading of ntfs.sys, probably indicating an issue with the sata controller driver?
I had similar issues last time I tried to refresh the OS a couple years ago. I eventually solved this by using the Load Driver option during Windows install (on the screen where you select the driver to install Windows on) instead of using the default driver supplied on the Windows install disk. However, i have since lost the drivers. Any idea where I can locate the drivers? I am assuming I need the Sata controller driver - is that correct? If so, where would I find it. Gateway doesn't have a driver page for the PC, so no luck there.
I have also tried various Bios setting and current have the sata drives running in IDE mode.
Any ideas would be greatly appreciated!!!