Today I was on my computer, which has Windows 8.1, and it crashed on me. It restarted automatically and it said "Preparing Automatic Repairs" and then it was just stuck on that screen and wouldn't move on with the repair. After about 20 minutes I decided to restart my computer and go into the BIOS/UEFI and try to mess with some settings to try too boot it in safe mode, but I ended up booting the HDD with my OS on it, but it went back to "Preparing Automatic Repairs", but this time it had a spinning circle above it like it was loading and then it restarted and did the same thing and now it's stuck in that loop. I contacted Microsoft support and we went back and forth and they ended up telling me that I needed to re-install Windows, but I don't have a disk because it came pre-loaded. I was wondering if there was anything that I could do short of re-installing Windows because it would be difficult to get another copy? I noticed on some other forums that I need to boot Windows in safe mode, would that be possible to do somehow?