Windows 8.1 stuck at "welcome" screen

despondentPanthera

Honorable
Jan 9, 2014
19
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10,510
Hello,
I've searched around and have seen that this error has happened to quite a few people, but here's what's happening to me.

I installed a Windows update recently (something to the security framework or something like that) and now when I enter my password to log in, it says "Welcome" and I get the little spinning load symbol. My HDD LED tells me that the disk is working at 100%, but it never actually loads Windows.

I tried putting in my Windows installation CD and then ran command prompt. I ran 'chkdsk' and it said there was an error in the uppercase file. 0 bad sectors. I ran 'chkdsk C: /r' and 'chkdsk C: /f' and the error went away, but I'm still stuck with the infinite welcome screen.

Does this sound like a bad hard drive? This would stink because the computer is only a week or two old... but could anyone recommend a next course of action?
 


If problem does not solve, Please visit the link.

I believe, I have the solution.

http://itsolutionsbyme.blogspot.in/2014/11/windows-8-spinning-issue.html

Regards, IIS