Windows 8.1 stuck "restarting" after automatic download. No key works, can't even turn it off.

PAT 123

Reputable
Nov 21, 2015
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4,510
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Help, please. Windows 8.1 downloaded automatically and is now stuck for the past 4 hours in "restarting". No key works and I can't even turn the laptop off. Thanks for any help you can give.
 

Saga Lout

Olde English
Moderator
If pressing the power button and holding it down for eight seconds doesn't turn the machine off, remove the power cable and the battery - that'll do it.

I shudder to think what might happen when you turn it back on. You may need a Windows 8 DVD to start afresh.
 

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