[quotemsg=13777750,0,1718813]I have a Toshiba Satellite Laptop with Windows 8.1 pre-installed,with AMD E1 Essential processor. Its not playing my dvds, and I don't know what dvd playback software to use. please help me
[/quotemsg] Although I am answering this post many months later, perhaps my answer will help those currently experiencing this or a similar problem. My 8.1 laptop refused to play any dvd I loaded. When I went on line to Microsoft, I learned that, if the manufacturer of your laptop included a dvd drive, it should have included the software to play dvds. I was told to open the control panel, and scroll thru the factory installed programs until a media player appeared. Then open and activate it. On my Samsung laptop. Cyberlink Media Player popped up. After I opened it, it wouldn't operate properly. I couldn't access or change the settings. The player only acknowledged the there was a disc in the drive, but it could not be played. I closed the player. Reopened my control panel. Typed the word "dvd" in the search box. a minute later, "autoplay" appeared. When I opened that file, I discovered , by default, it had been turned off. I turned it on and began adjusting the settings. Cyberlink Media Player was listed as an option. I set it as my new default. Clicked save and exited. Reopened Cyberlink. The app worked flawlessly. I can now play my dvds. So according to who manufactured your laptop, your media player may simply be asleep.Naturally, if you are dissatisfied with the factory player, download one to your liking.