Hi all,
First of all, sorry for any mistakes and miss-spelling (I'm french). I'll try and explain my issue the clearest way possible since it's pretty weird and complicated (at least from my point of view).
-1- The windows 8.1 issue
At first, I had windows 8.1 installed, and everything was working fine, no problem, PC was going really great. Then my little brother called for performance issue on his PC, and since he has the same MOBO as me, I recommended him to try and install the Gigabyte MOBO utility tools to see if their where updates offered to help out his performance issue.
Since I didn't know the menu of the CD by heart, I decided to put my own in my computer. When my computer read it, it automatically started installing some kind of driver from the CD (I know it's a driver because a command prompt opened). When that installation was finished, all my USB ports stopped working. I tried rebooting my PC (clicked on the power button and let Windows close normally). Even after reboot, no USB port worked, I tried them all, and none work. I then tried the new Windows 8 feature, which are the "Refresh" and "Reset", but none worked (actually both said that they could not be done by cause of locked something).
FYI: During that time, I tried to go in BIOS to test my USB and in the BIOS, the mouse and keyboard worked just fine, they actually work during all the boot time. They stopped working (leds in keyboard and mouse closed) instantly and at the exact time where the Windows login page appeared (I guess thats the point where windows finished booting). At that point I took the sad (cause of the long process of updates and software installation) of re-formating // installing a fresh Windows 8
-2- The windows 8 issue
Ok, so now the other part, I inserted my Windows 8 CD and formatted my Hard Drive, and did a new partition (to make shure that everything is completly fresh). I then installed Windows 8 which went quick and without any problem. Once that done, I installed the windows updates, my radeon r9 270x driver and finally put my Gigabyt MOBO CD to install the AMD Chipset Driver and the different driver that the CD offers me to install (which I think is the thing to do, correct me if I'm wrong). After those installation, Windows asked my to reboot, which I did. And here come the starting "inner-rage", after the boot, the windows 8 logo appears with that little loading circle on the bottom. The first time, I've left it running and my computer finally rebooted by its own and got into a "Windows diagnostic" followed by a "Windows attempting to repair" followed by a reboot and an instant (quick / normal) boot time. I though it was maybe just a weird exception so I just continued installing my software : Skype and Chrome and continued the windows updates. It was late so I went to bed. This morning I went back to check the updates, and see my computer asking me to reboot. Just by curiousity, I decided to right-click on my taskbar and click to open my Task Manager. The Right-Click menu appears, and after clicking on "Task Manager" nothing appears. I decided then to just click on the restarts button in the windows update window, no reaction. Tried opening the Windows 8 side-menu to click on reboot, nothing reacts. I click on my computer power button (physical button), nothing reacts. Finally I keep the power button for 3 seconds to force stop my PC. wait 10 seconds and click the power button. Almost the worst scenario (in my opinion), the Windows logo and the Loading circle on the button. I left it running about 5 minutes, and nothing, but then had to leave for the job (I left it open).
So yeah that's about what happened since yesterday after-noon. I really don't understand what happened and why this is happening, as of a software engineer, I'm used to software bug and understand the complexity of software development, but when it come to these kinds of problems, I'm completely lost. I would like to know what I should do to fix the problem (even if the solution of the format once again) and also to understand the nature and cause of the problem.
-- My setup --
CPU: AMD FX-8320 8 Core Processor Socket AM3+ 3.5GHZ 16MB
MOBO: Gigabyte 990FXA-UD3 AMD990FX ATX AM3+
RAM: G.SKILL Ripjaws X F3-12800CL9D-8GBXL 8GB 2X4GB DDR3-1600 CL9-9-9-24
GPU: Gigabyte Radeon HD R9 270X OC 1100MHZ 2GB 5.5GHZ GDDR5
Thx,
Patrick Racicot
First of all, sorry for any mistakes and miss-spelling (I'm french). I'll try and explain my issue the clearest way possible since it's pretty weird and complicated (at least from my point of view).
-1- The windows 8.1 issue
At first, I had windows 8.1 installed, and everything was working fine, no problem, PC was going really great. Then my little brother called for performance issue on his PC, and since he has the same MOBO as me, I recommended him to try and install the Gigabyte MOBO utility tools to see if their where updates offered to help out his performance issue.
Since I didn't know the menu of the CD by heart, I decided to put my own in my computer. When my computer read it, it automatically started installing some kind of driver from the CD (I know it's a driver because a command prompt opened). When that installation was finished, all my USB ports stopped working. I tried rebooting my PC (clicked on the power button and let Windows close normally). Even after reboot, no USB port worked, I tried them all, and none work. I then tried the new Windows 8 feature, which are the "Refresh" and "Reset", but none worked (actually both said that they could not be done by cause of locked something).
FYI: During that time, I tried to go in BIOS to test my USB and in the BIOS, the mouse and keyboard worked just fine, they actually work during all the boot time. They stopped working (leds in keyboard and mouse closed) instantly and at the exact time where the Windows login page appeared (I guess thats the point where windows finished booting). At that point I took the sad (cause of the long process of updates and software installation) of re-formating // installing a fresh Windows 8
-2- The windows 8 issue
Ok, so now the other part, I inserted my Windows 8 CD and formatted my Hard Drive, and did a new partition (to make shure that everything is completly fresh). I then installed Windows 8 which went quick and without any problem. Once that done, I installed the windows updates, my radeon r9 270x driver and finally put my Gigabyt MOBO CD to install the AMD Chipset Driver and the different driver that the CD offers me to install (which I think is the thing to do, correct me if I'm wrong). After those installation, Windows asked my to reboot, which I did. And here come the starting "inner-rage", after the boot, the windows 8 logo appears with that little loading circle on the bottom. The first time, I've left it running and my computer finally rebooted by its own and got into a "Windows diagnostic" followed by a "Windows attempting to repair" followed by a reboot and an instant (quick / normal) boot time. I though it was maybe just a weird exception so I just continued installing my software : Skype and Chrome and continued the windows updates. It was late so I went to bed. This morning I went back to check the updates, and see my computer asking me to reboot. Just by curiousity, I decided to right-click on my taskbar and click to open my Task Manager. The Right-Click menu appears, and after clicking on "Task Manager" nothing appears. I decided then to just click on the restarts button in the windows update window, no reaction. Tried opening the Windows 8 side-menu to click on reboot, nothing reacts. I click on my computer power button (physical button), nothing reacts. Finally I keep the power button for 3 seconds to force stop my PC. wait 10 seconds and click the power button. Almost the worst scenario (in my opinion), the Windows logo and the Loading circle on the button. I left it running about 5 minutes, and nothing, but then had to leave for the job (I left it open).
So yeah that's about what happened since yesterday after-noon. I really don't understand what happened and why this is happening, as of a software engineer, I'm used to software bug and understand the complexity of software development, but when it come to these kinds of problems, I'm completely lost. I would like to know what I should do to fix the problem (even if the solution of the format once again) and also to understand the nature and cause of the problem.
-- My setup --
CPU: AMD FX-8320 8 Core Processor Socket AM3+ 3.5GHZ 16MB
MOBO: Gigabyte 990FXA-UD3 AMD990FX ATX AM3+
RAM: G.SKILL Ripjaws X F3-12800CL9D-8GBXL 8GB 2X4GB DDR3-1600 CL9-9-9-24
GPU: Gigabyte Radeon HD R9 270X OC 1100MHZ 2GB 5.5GHZ GDDR5
Thx,
Patrick Racicot
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