Windows 8 completely freezes

[Wassem Aldibbini]

Hello people.
i got Windows 8 pro 64bit, it was working fine before 3 months ago "when i formatted and reinstalled the windows".
but suddenly, this week, the whole computer freezes randomly, Mouse/keyboard/Harddrive led, i waited 10 minutes,, did not response, tried to press the Restart button, did not restart also, tried to hold the Power button for 7 seconds, did not response too, i just unplugged the power cable to turn it off.
Don't know what is the problem. could you help me :s?

 

[Tradesman1]

Have you scanned for Malware and virus's

 

[smorizio]

RUn hdtune read your hard drive smart info and run a hard drive vendor test tool. Run memtest86 from a boot disk to check your ram. On the inside of the pc make sure the CPU..gpu..power supply fans are moving.

 

[Wassem Aldibbini]

Have you scanned for Malware and virus's

Yes, using Kaspersky pure 3.0.

RUn hdtune read your hard drive smart info and run a hard drive vendor test tool. Run memtest86 from a boot disk to check your ram. On the inside of the pc make sure the CPU..gpu..power supply fans are moving.

Hardrivertune and Memory test completed successfully, no errors found.

**Edit: also the Intel Motherboard booting up sometimes get stuck "when restart/turn computer on"
http://ptgmedia.pearsoncmg.com/images/art_prowse_flashbios/elementLinks/FTB-Fig02.JPG
and the Harddisk led also get stuck.
so i have to keep restarting the computer through "ctrl+Alt+del" till the motherboard boot up pass to windows.

 

[Wassem Aldibbini]

Guys, No body got a solution?!

 

[Tradesman1]

What are your components, CPU, mobo, DRAM model, PSU

 

[Tradesman1]

Is it fixed - if not your components would help..........

 

[Wassem Aldibbini]

What are your components, CPU, mobo, DRAM model, PSU

CPU: Processor Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz, 3192 Mhz, 2 Core(s), 4 Logical Processor(s)

MOBO: Intel DH55TC__
RAM: 4.00GM DDR3, Kingston.
Power supply: Don't know it model, not specified on the System Information or even in the sticker beside the psu.

 

[Tradesman1]

Try a different PSU if you have or can borrow one

 

[Wassem Aldibbini]

Try a different PSU if you have or can borrow one

its not freezing all the time to say its Psu issue.
in some actions or proccesses it freezes.
sometimes when i open a game called "Counter-Strike",, and sometimes when i extract a ZIPed folder or file... sometimes when i shut the pc down.
i tried to get a dumb file, but it did not record any error, maybe because the whole motherboard freezed...
i refreshed my Windows. the same issue.
is it a RAM
problem? the Memory scan did not detect any problem.

 

[Tradesman1]

What's the model of the DRAM, one though would be to increase the DRAM voltage + 0.05, i.e. if 1.5 sticks set it to 1.55

 

[Wassem Aldibbini]

i got a GPU "nVidia GeForce GT 610 2GB DDR3.
While iam surfing Tomshardware forum about this issue. i found a post from a "Graphic cards Expert". saying that the completely system freeze almost back to the GPU.
if so. what shall i do with it?

 

[Wassem Aldibbini]

What's the model of the DRAM, one though would be to increase the DRAM voltage + 0.05, i.e. if 1.5 sticks set it to 1.55

sorry did not see ur post..
my dram voltage is 1.5v

 

[Tradesman1]

Could have to do with the drivers, an underpowerd PSU (likely) or just something isn't set up right

 

[Wassem Aldibbini]

Could have to do with the drivers, an underpowerd PSU (likely) or just something isn't set up right

no, i have the graphic card since 6 months. and i bought the Pc before 8 months ago. everything was going perfictly.
i found the Psu model.. : SM ATX-300T

 

[Tradesman1]

Think you need a better PSU, I wouldn't use a 300Watt with what little I see of your rig

 

[Wassem Aldibbini]

http://i40.tinypic.com/sz7qfl.jpg
this is my PSU.

bro. i did not add any hardwares to the system to have this problem. as i said. it was working great, something happened in the system or the windows, not detectable?
+I forgot to add this.
when the system freeze. and restart it by unplugging the power cable and replug it, and then start the windows, a message says "Preparing to configure new updates . Please wait 0%" for seconds then continue to the user screen "login to the windows 8 account"

 

[Tradesman1]

There may be a hang in the Win update going on, but PSU is still underpowered and in fact may be failing