Hi guys,
I have been tasked with fixing someones W8 laptop, it will not boot at all, it stays stuck on the Samsung logo screen with the spinning loading animation;
Repair doesn't work
Refresh is stuck 'please wait'
Safe mode will not start up at all [Stuck on Samsung logo]
Restore does not work
I do not have a recovery disk at my disposal, and the option to wipe all and reinstall is a very last resort as the owner does not want to lose the files on the laptop.
Any ideas?
I have been tasked with fixing someones W8 laptop, it will not boot at all, it stays stuck on the Samsung logo screen with the spinning loading animation;
Repair doesn't work
Refresh is stuck 'please wait'
Safe mode will not start up at all [Stuck on Samsung logo]
Restore does not work
I do not have a recovery disk at my disposal, and the option to wipe all and reinstall is a very last resort as the owner does not want to lose the files on the laptop.
Any ideas?