Hi everyone,
We have a laptop at work that came with Windows 8. We purchased a digital license for Windows 8 (called Windows 8 Pro Pack) and used this for months. The SSD failed and I received a new SSD. However, the laptop had Windows 8 OEM (no disk) so I am not able to get the product key. I tried installing Windows 8.1 Pro from a disk from another laptop however the 8.1 Pro update obviously cannot use the Windows 8 Pro Pack product key. I tried finding an ISO for Windows 8 but all I got was the Enterprise 30 day edition and I am unable to put in my Windows 8 pro license.
I've contacted Acer but they want me to purchase a recovery disk. I've contacted Microsoft and they said I have to ask Acer.
If anyone could pass on their knowledge I would be greatly thankful!
We have a laptop at work that came with Windows 8. We purchased a digital license for Windows 8 (called Windows 8 Pro Pack) and used this for months. The SSD failed and I received a new SSD. However, the laptop had Windows 8 OEM (no disk) so I am not able to get the product key. I tried installing Windows 8.1 Pro from a disk from another laptop however the 8.1 Pro update obviously cannot use the Windows 8 Pro Pack product key. I tried finding an ISO for Windows 8 but all I got was the Enterprise 30 day edition and I am unable to put in my Windows 8 pro license.
I've contacted Acer but they want me to purchase a recovery disk. I've contacted Microsoft and they said I have to ask Acer.
If anyone could pass on their knowledge I would be greatly thankful!