jtrainx :
I am trying to find out how to start Windows 8 in safe mode. My brother just got the FBI Moneypak Virus on his computer and I cannot find anything on how to get rid of it on Windows 8. Since we cannot start his computer out in safe mode I am at a loss. Whenever we try to boot up his computer it just goes to a white screen after the log in screen. I would greatly appreciate any help that I can get for this.
sobok27 :
The easiest way to get to troubleshooting screen is with a repair disk, just insert in drive and reboot. Installation media may work also.
This presumes you have a repair disk. Most people don't.
First off forget ANY advice that talks about pressing the F8 key alone or in any combination. THE ONLY WAY TO GET WINDOWS 8 TO BOOT IN SAFE MODE IS FROM THE BIOS.
Power the computer down. Hold the on/off button down the PC powers off. Then power it back and immediately tap-tap-tap-tap whatever function key gets your computer in BIOS. Different makes of computer have different enter BIOS keys but the usual ones are F2, F10, or F12. It may also be Del or Esc. The point is CAN get into BIOS if you tap-tap-tap the right key as the computer starts up.
Once you get into the blue BIOS screen, using the arrow keys, select <HDD Recovery> and press "Enter".
On the next screen you are asked to confirm if you want to contiue with recovery. Select "Yes".
The computer will bring you to the Advanced startup screen.
Select Troubleshoot.
Select Advanced options.
Select Startup settings.
Press Restart.
Select Safe Mode from the list.