[SOLVED] Windows BSOD on Update for the past couple of years

Desolator69

Reputable
Oct 23, 2014
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Hi all,

Not sure why it took me so long to write to this forum for help but I've finally had enough of Windows installing updates, telling me to restart every hour then when it finally does restart it BSOD's after ~30% with one of 2 errors:

SYSTEM_SERVICE_EXCEPTION
MEMORY_MANAGEMENT

Unfortunately I can't for the life of me find the .dmp files, however I have another idea that I'd like to ask if it might work:


Is it possible for me to install a new, clean 480GB SSD into my PC, install the latest version of Windows 10 onto it, format my old, 120GB OS SSD and migrate my 2 HDD's to the new system? This should leave me with a brand new SSD with a fully up-to-date version of Windows 10 on it with 3 attached storage drives.


I have this feeling that the Windows update is failing because there isn't enough free space on my current 120GB OS SSD, but who knows without the memory dump file, it might be a driver incompatability.

Any thoughts or advice would be much appreciated!

Note: I can see the failure codes for the updates in the "Settings" window, just no dmp file:

*
Feature update to Windows 10, version 1803 x64 2019-06OOB (3)
Last failed install attempt on ‎16/‎08/‎2019 - 0xc1900101

Feature update to Windows 10, version 1803 x64 2019-06B (2)
Last failed install attempt on ‎26/‎06/‎2019 - 0x80240034

Feature update to Windows 10, version 1803 (13)
Last failed install attempt on ‎06/‎05/‎2019 - 0xc1900101

Feature update to Windows 10, version 1803 (2)
Last failed install attempt on ‎13/‎05/‎2018 - 0xc1900101

Feature update to Windows 10, version 1803 (4)
Last failed install attempt on ‎06/‎05/‎2018 - 0x80070643

*

My rig, in case it's useful:
Intel Core i5 4690K
ASUS Maximus VII Ranger Z97 mobo
AMD RX 480 (ASUS STRIX)
16GB (2x8GB) HyperX Fury RAM 1866MHz

Samsung EVO 850 EVO 120GB SSD
Seagate Barracuda 1TB 7200rpm HDD
Seagate Firecuda 2TB Hybrid HDD

Antec TruePower Classic TP-650C 650W 80+ Gold PSU
 

Colif

Win 10 Master
Moderator
Is it possible for me to install a new, clean 480GB SSD into my PC, install the latest version of Windows 10 onto it, format my old, 120GB OS SSD and migrate my 2 HDD's to the new system? This should leave me with a brand new SSD with a fully up-to-date version of Windows 10 on it with 3 attached storage drives.
Yes
I would remove 120gb ssd + other drives while you install win 10 on 480gb one
once win 10 boots fine, reattach the drives. Make sure 120gb ssd isn't added to boot order
follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

easiest way to wipe 120gb drive is using diskpart/clean
go to settings/update & security/recovery
under advanced startup, click restart now
this restarts PC in windows recovery
Pick troubleshoot
Pick advanced
Pick Command Prompt
Type diskpart and press enter
Type list disk and press enter
This will show the list of drives currently attached to PC, make note of the drive number of the drive you want to wipe

If Disk 1 is the drive you want to clear, type select 1) and press enter. A message will confirm it is selected

Warning: Diskpart Erase/Clean will permanently erase/destroy all data on the selected drive. Please be certain that you are erasing the correct disk.

Once you sure its right disk, type Clean and press enter

The Command Prompt window will display the message "DiskPart succeeded in cleaning the disk". Close out of the Command Prompt window by clicking the red X in the upper right hand corner.

Once ssd clean, restart PC... you will need to use disk management to format and partition ssd.

120gb is too small for win 10 now anyway
 
Last edited:

Colif

Win 10 Master
Moderator
Is it possible for me to install a new, clean 480GB SSD into my PC, install the latest version of Windows 10 onto it, format my old, 120GB OS SSD and migrate my 2 HDD's to the new system? This should leave me with a brand new SSD with a fully up-to-date version of Windows 10 on it with 3 attached storage drives.
Yes
I would remove 120gb ssd + other drives while you install win 10 on 480gb one
once win 10 boots fine, reattach the drives. Make sure 120gb ssd isn't added to boot order
follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

easiest way to wipe 120gb drive is using diskpart/clean
go to settings/update & security/recovery
under advanced startup, click restart now
this restarts PC in windows recovery
Pick troubleshoot
Pick advanced
Pick Command Prompt
Type diskpart and press enter
Type list disk and press enter
This will show the list of drives currently attached to PC, make note of the drive number of the drive you want to wipe

If Disk 1 is the drive you want to clear, type select 1) and press enter. A message will confirm it is selected

Warning: Diskpart Erase/Clean will permanently erase/destroy all data on the selected drive. Please be certain that you are erasing the correct disk.

Once you sure its right disk, type Clean and press enter

The Command Prompt window will display the message "DiskPart succeeded in cleaning the disk". Close out of the Command Prompt window by clicking the red X in the upper right hand corner.

Once ssd clean, restart PC... you will need to use disk management to format and partition ssd.

120gb is too small for win 10 now anyway
 
Last edited:

Desolator69

Reputable
Oct 23, 2014
41
0
4,540
1
Awesome! Thanks for the info and guides, I'll do that in the next few days.

Yeah that's the impression I have too that 120GB isn't enough. Crazy thing is I bought it over 5 years ago for about £70, whereas the 480GB one I ordered the other day was just £45! So glad to see how affordable decent-sized SSD's have become.

Anyways, thanks again.
 

Desolator69

Reputable
Oct 23, 2014
41
0
4,540
1
Sorry for the late reply.
I tried your solution and it worked! Got the latest version of windows on the new 480 GB. Haven't formatted the old one yet though, just in case I need to go back to it or need some random file in it (good thing too as I had to go back to it once to get my Firefox bookmarks/passwords etc.).
Thanks again :)
 

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