Question Windows crashes when updated (likely a hardware issue) ?

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risdonsharp

Nov 24, 2023
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Windows 10 crashes became increasingly frequent. Issue was resolved by installing clean Windows 10, until Windows updated itself. Again clean install on a new SSD and worked until windows updated (multiple attempts). Windows troubleshooting in operation and able to try fix issue in command prompt, with no success. Likely hardware, but don't know how to diagnose.
 
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How does it crash? If it BSODs please upload the minidumps (in C:\Windows\Minidump) to the cloud with a (public) link to them here.

Also, please export and upload your logs...
  1. Enter the command eventvwr into the Run command box. The Event Viewer will open.
  2. Locate the Windows Logs folder in the left hand pane and expand it by clicking on the arrow (>) to the left of it.
  3. Right-click on the Application entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'Application' (an .evtx suffix will be added automatically).
  4. Right-click on the System entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'System' (an .evtx suffix will be added automatically).
  5. Zip the Application.evtx and System.evtx files together and upload the zip file to the cloud.
 
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ubuysa said:
How does it crash? If it BSODs please upload the minidumps (in C:\Windows\Minidump) to the cloud with a (public) link to them here.

Also, please export and upload your logs...
  1. Enter the command eventvwr into the Run command box. The Event Viewer will open.
  2. Locate the Windows Logs folder in the left hand pane and expand it by clicking on the arrow (>) to the left of it.
  3. Right-click on the Application entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'Application' (an .evtx suffix will be added automatically).
  4. Right-click on the System entry and select 'Save all events as...'. Choose a folder anywhere that suits you and a filename of 'System' (an .evtx suffix will be added automatically).
  5. Zip the Application.evtx and System.evtx files together and upload the zip file to the cloud.
Click to expand...
I will have to reinstall windows to check this as it won't boot into window anymore. Just the recovery options.
 
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risdonsharp said:
Windows 10 crashes became increasingly frequent. Issue was resolved by installing clean Windows 10, until Windows updated itself. Again clean install on a new SSD and worked until windows updated (multiple attempts). Windows troubleshooting in operation and able to try fix issue in command prompt, with no success. Likely hardware, but don't know how to diagnose.
Click to expand...
How are you installing windows? From here; https://www.microsoft.com/en-gb/software-download/windows10 ?
 
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Roland Of Gilead said:
How are you installing windows? From here; https://www.microsoft.com/en-gb/software-download/windows10 ?
Click to expand...
It was a few month ago, but I believe it was from there. Used a flash drive, so I could do clean installs. Seemed to work for longer, when I installed clean on a new m.2 drive (I've heard that windows will sometimes keep old files when trying to install on existing windows drive)

I can try do a clean install again and then maybe someone can help diagnose what's wrong while the machine is running.
As mentioned, I believe it runs just fine and plays games until windows force updates.
 
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