Question Windows Crashing during gaming

Oct 30, 2020
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My PC keeps crashing during gaming. I have a copy of the crash log. It's a windows 10 pc with a nvidia 1060 graphic card, i5 4k processor and SSD with 16gb of memory. I have run memtest and the SSD software and both indicate they are working normally. I'm not really sure what else it can be. Here is the log, I have no idea how to read it.


Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\silve\OneDrive\Documents\My Games\Paladins\ChaosGame\Logs\unreal-v10897-2020.10.29-21.18.05.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 8 Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Machine Name:
Debug session time: Thu Oct 29 22:17:08.000 2020 (UTC - 4:00)
System Uptime: not available
Process Uptime: 0 days 0:59:14.000
................................................................
................................................................
............................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(4778.22b8): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14:
00007ffedd62dbc4 c3 ret
0:011> !analyze -v
*******************************************************************************
[LIST]
[*]*
[*]Exception Analysis *
[*]*
[/LIST]
*******************************************************************************

*** WARNING: Unable to verify timestamp for nvwgf2umx.dll

KEY_VALUES_STRING: 1

Key : AV.Fault
Value: Read

Key : Analysis.CPU.mSec
Value: 2061

Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-SQ1JMOQ

Key : Analysis.DebugData
Value: CreateObject

Key : Analysis.DebugModel
Value: CreateObject

Key : Analysis.Elapsed.mSec
Value: 34328

Key : Analysis.Memory.CommitPeak.Mb
Value: 229

Key : Analysis.System
Value: CreateObject

Key : Timeline.Process.Start.DeltaSec
Value: 3554

Key : WER.Process.Version
Value: 3.5.3881.0


ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

CONTEXT: (.ecxr)
rax=0000021348de1bf4 rbx=000001e74ea6c29c rcx=000001e6ba76c390
rdx=00000000ffffffff rsi=000000472aaff480 rdi=000000472aaff4d0
rip=00007ffe969a0378 rsp=000000472aaff160 rbp=000000472aaff200
r8=000001e6ba76c310 r9=00007ffe96ac49a8 r10=0000000000000000
r11=000000472aaff130 r12=000000472aaff640 r13=000000472aaff650
r14=000000472aaff828 r15=000001e74ea8cedc
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
PhysXCore64!NgCreateCoreSDK+0xcef88:
00007ffe
969a0378 f30f105018 movss xmm2,dword ptr [rax+18h] ds:0000021348de1c0c=????????
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffe969a0378 (PhysXCore64!NgCreateCoreSDK+0x00000000000cef88)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000021348de1c0c
Attempt to read from address 0000021348de1c0c

PROCESS_NAME: Paladins.exe

READ_ADDRESS: 0000021348de1c0c

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: 0000021348de1c0c

STACK_TEXT:
00000047
2aaff160 00007ffe969a158e : 0000000000000000 000001e74ea6c29c 0000000000000003 000000004ea6c200 : PhysXCore64!NgCreateCoreSDK+0xcef88
00000047
2aaff370 00007ffe969a3ad6 : 000001e73e423500 00007ffe00000000 000001e74ea6c200 000001e600000003 : PhysXCore64!NgCreateCoreSDK+0xd019e
00000047
2aaff610 00007ffe9697939f : 000000000000005a 000001e74ea6c280 000001e73ce6e715 000001e700000000 : PhysXCore64!NgCreateCoreSDK+0xd26e6
00000047
2aaff7e0 00007ffe968f2880 : 000001e63f386500 0000000000000013 000001e73d4ccc00 0000000000000000 : PhysXCore64!NgCreateCoreSDK+0xa7faf
00000047
2aaff990 00007ffe9681ed3c : 000001a00001e56f 000001e6fdb6f790 000001e70001e56e 000001e7412c7060 : PhysXCore64!NgCreateCoreSDK+0x21490
00000047
2aaffa30 00007ffe96823808 : 0000000000000000 0000000000000000 000001e7491d7a60 000001e6bc5a3e18 : PhysXCore64!NxCreateCoreSDK+0xad20c
00000047
2aaffa90 00007ffe968ae631 : 000001e7412c57d0 000001e6a1ed0000 000001e6a1ed10c8 00007ffedb18089b : PhysXCore64!NxCreateCoreSDK+0xb1cd8
00000047
2aaffae0 00007ffe968b1520 : 000001a091a67426 000001e6a1ed10c8 000001e6a1ed10c8 000001e6bc5a3d70 : PhysXCore64!NpGetPhysicsSDK+0x3d01
00000047
2aaffb90 00007ffe968b156e : 000001e7412c57d0 000001e6a1ed10c8 0000000000000000 00007ff7e44c4890 : PhysXCore64!NpGetPhysicsSDK+0x6bf0
00000047
2aaffbf0 00007ff7e19244cc : 00007ff7e44c47f0 000001e6a1ed0db8 fffffffffffffffe 000000000000058c : PhysXCore64!NpGetPhysicsSDK+0x6c3e
00000047
2aaffc30 00007ff7e127932c : 000001e600000000 00007ff7e44c4890 0000000000000000 0000000000000000 : Paladins!AK::WriteBytesMem::SetCount+0x8999c
00000047
2aaffc60 00007ff7e1279c99 : 000001e6a1ed10c0 0000000000000000 0000000000000000 00007ff7e1279c90 : Paladins!Scaleform::System::Init+0x189c
00000047
2aaffcb0 00007ffedbf47034 : 0000000000000000 0000000000000000 0000000000000000 00007ff7e1279c90 : Paladins!Scaleform::Render::Matrix4x4<float>::SetIdentity+0x3a9
00000047
2aaffce0 00007ffedd5dcec1 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : kernel32!BaseThreadInitThunk+0x14
00000047
2aaffd10 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21


SYMBOL_NAME: PhysXCore64!NgCreateCoreSDK+cef88

MODULE_NAME: PhysXCore64

IMAGE_NAME: PhysXCore64.dll

STACK_COMMAND: ~11s ; .ecxr ; kb

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_PhysXCore64.dll!NgCreateCoreSDK

OSPLATFORM_TYPE: x64

OSNAME: Windows 8

FAILURE_ID_HASH: {a7691686-4e91-07bd-8e1b-0ed30195ebc4}

Followup: MachineOwner
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