Windows detected a hard disk problem (Windows 8)

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Alabasterjones

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Aug 29, 2013
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Hello! A month or two back I bought a new computer that had an SSD on it, windows is installed on said ssd.
But today after taking a nap, the screen had shut down and I woke it up with mouse movement, as you do, and when it was ready for use the message "Windows detected a hard disk problem" instantly popped up (it didn't look like it had been there for a longer time, it poped up as soon as the screen woke up).

Thing is, when I go on the disk management page it says all my drives are healthy, and when I go properties>tools>scan thing, it says I don't need to scan it because it's fine.
So I went on and downloaded the Kingston toolbox v.2 and checked the SMART info it said the drive only has 1% life left in it. Is the drive as good as dead? What do I do other than buying a new ssd, can I put windows on my hdd without using a cd? Thanks in advance.

SMART info under spoiler

SMART READ DATA
Revision: 10
Attributes List
1: (SSD Raw Read Error Rate) Normalized Rate: 95 Sectors Read: 15504316 Read Errors: 0
5: (SSD Retired Block Count) Spare blocks remaining 100% Retired Block 0
9: (SSD Power-On Hours) Value 100 Total 403 hrs 3 mins
12: (SSD Power Cycle Count) Power Cycle Life Remaining 100% Number of power cycles 53
171: (SSD Program Fail Count) Program Error Count 0
172: (SSD Erase Fail Count) Erase Error Count 0
174: (SSD Unexpected power loss count) Unexpected power loss Count 0
177: (Wear Range Delta) Wear Range Delta 0%
181: (Program Fail Count) Program Error Count 0
182: (Erase Fail Count) Erase Error Count 0
187: (SSD Reported Uncorrectable Errors) Normalized Value 99 lifetime URAISE Errors 1
189: (Unrecognized Attribute) Value: 28 Raw Data: 1c 00 27 00 12 00 00
194: (SSD Temperature Monitoring) Normalized temp 28 Current 28 High 39 Low 18
195: (SSD ECC On-the-fly Count) Normalized Value 120 Sectors Read 15504316 UECC Count 0
196: (SSD Reallocation Event Count) Normalized Value 100 Reallocation Event Count 0
201: (SSD Uncorrectable Soft Read Error Rate)Normalized Value 120 Sectors Read 15504316 Uncorrectable Soft Error Count 0
204: (SSD Soft ECC Correction Rate (RAISE) Normalized Value 120 Sectors Read 15504316 Soft ECC Correction Count 0
230: (SSD Life Curve Status) Normalized Value 100
231: (SSD Life Left) Life Remaining 1%
233: (SSD Internal Reserved) 5920
234: (SSD Internal Reserved) 0
241: (SSD Lifetime writes from host) lifetime writes 0
242: (SSD Lifetime reads from host) lifetime reads 0
 
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ISTM that Kingston's Toolbox may be misinterpreting the SMART data.

SMART Attribute Details:
http://media.kingston.com/support/downloads/MKP_306_SMART_attribute.pdf

The raw value of the SSD Life Left attribute does not report the life left. Instead this is reported in the normalised value. Unfortunately your Toolbox report doesn't show these data. The raw value of the SSD Life Left attribute (1) indicates that the "Life [calculation is] driven by Spare Blocks". A value of 0 would indicate a "Life driven by PE cycles". In other words, one could assess the remaining life on the basis of the number of remaining spare blocks or on the number of Program/Erase cycles sustained by the drive.

I suggest that tools such as CrystalDiskInfo, HD Sentinel, or GSmartControl could be more useful in your case.

BTW, attribute 189 appears to be a temperature attribute.

0x1C = 28C
0x27 = 39C
0x12 = 18C
 
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Thanks a bunch for your answer, and I'm sorry for not replying sooner. Seeing as I had warranty left on the computer I turned it in for a checkup and they came to the conlcusion that there was nothing wrong with the SSD and the SMART was sending out faulty information.
When I got it back now however I tried the three programs you mentioned in your post and all three of them gave me the information that the disk was either on 0- or 1% life remaining. GSmartcontrol said the basic health check failed, CrystalDiskInfo said the state of the disk was Bad (1%) and Hard Disk Sentinel said that the health of the disk was at 0% and that it should be replaced immediately.

 
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You still haven't told us the normalised values of the SSD Life Left attribute. If the normalised value is 1, then that would indicate that "insufficient Flash blocks remain in service for proper
SSD operation", in which case the SMART failure would make sense. However, any other value would suggest that the SSD is still serviceable.

Kingston's documentation states that "SSD life left is based on actual usage and takes into account PE cycle consumption (life curve status) and Flash block retirement." According to your results, the normalised value of SSD Life Curve Status is 100 and the Retired Block Count attribute is reporting that 100% spare blocks remain and the retired block count is 0. These latter results all suggest that the SSD is far from being near the end of its life.

Could we see the full SMART data reported by CrystalDiskInfo or HD Sentinel?
 
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We could look at the problem in another way. Let's take the worse case usage scenario and assume that the SSD was writing at 200 MB/sec for the entire 403 hours of its life.

The total amount of data written would then be ...

403 hours x 200 MB/second = 290 TB

Let's assume that your SSD's capacity is 256GB and that its wear levelling is perfect and that write amplification is 1:1.

The total number of Program/Erase cycles would then be ...

290 TB / 256 GB = 1133

Similarly, the P/E figure for a 120GB SSD would be 2418.

A typical SSD is rated for 3000 - 5000 P/E cycles. Therefore, the SSD in our hypothetical example would still have plenty of life left, even under the worst conditions.
 
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