windows detected a hard disk problem

[ioneone]

"windows detected a hard disk problem"
this error displayed on a laptop with western digital hdd.
i test it by HD Tune Pro.
now these are the results for scan error and healt:

what should I do?
hdd regenerator or low level format is the solution or replacement hard disk?
thanks

 

[D_Know_WD]

Hi there ioneone,

That is unpleasant. 🙁 It seems that the HDD has a bad sectors related problem.
The first thing you need to do is to just back up all the data stored on it as it could fail at any time.

I guess it will not hurt to write zeros on the drive and retest. In case you get similar results, just contact the laptop manufacturer in case it is under warranty.

You can write zeros with WD's DLG tool. You can test it with both short and extended tests as well.

WD's DLG tool: http://products.wdc.com/support/kb.ashx?id=jRoJUw

Let me know how this goes,
D_Know_WD

 

[ioneone]

Hi there ioneone,

That is unpleasant. 🙁 It seems that the HDD has a bad sectors related problem.
The first thing you need to do is to just back up all the data stored on it as it could fail at any time.

I guess it will not hurt to write zeros on the drive and retest. In case you get similar results, just contact the laptop manufacturer in case it is under warranty.

You can write zeros with WD's DLG tool. You can test it with both short and extended tests as well.

WD's DLG tool: http://products.wdc.com/support/kb.ashx?id=jRoJUw

Let me know how this goes,
D_Know_WD

Thanks
I scan hdd with hdd regenerator
until now (About an hour) it founds Hundreds of thousands bad sector (about 500000 and goes high)!!!!
I think if full scan hdd it takes a long time!
what should i do?!
I am looking for another hdd?! or are there a another solutions?
help me please
thanks

 

[CountMike]

New HDD most likely. This one is joining Dodo !!!

 

[D_Know_WD]

Unfortunately, you will not really be able to fix the drive. It will need to be replaced.
You can RMA it in case it is under warranty. You can contact the place you got it from or WD's Support: http://products.wdc.com/support/kb.ashx?id=498DuA

Let me know in case you have some more questions,
D_Know_WD