• Now's your chance win big! Join our community and get entered to win a RTX 2060 GPU, plus more! Join here.

    Pi Cast Episode 3 streams live on Tuesday, August 4th at 2:30 pm ET (7:30 PM BST). Watch live right here!

    Catch Scharon on the Tom's Hardware Show live on Thursday, August 6th at 2:00 pm ET (7:00 PM BST). Click here!

Question Windows doesn't detect headphones mic (i tried everything)

Mar 18, 2020
I have spent countless hours trying to fix this issue are at least know whats causing it, my PC has two front separate jacks for sound and mic, i use a splitter to conncet the headphones (1 cord split into 2) and whenever i do that, the system detects the headphones as (Realtek HD audio 2nd output) in the playback section of the sound control panel but it doesn't detect the mic, when i go to the recording section i find the [Mic in at front panel (pink)] and it doesn't detect any sound.
same problem goes for the rear jacks.
So the headphones mic won't work, when i plug a mic directly into the mic port it works just find.
I tried other headphones and its still the same issue.
  • things i have tried:
  • Updating, uninstalling, reinstalling audio drivers and headset drivers
  • Uninstalled audio drivers and reinstalled latest versions from Realtek website
  • Control Panel > Sound > Playback > Set Mic as default
  • Control Panel > Sound > Playback > Disabling all other devices
  • Control Panel > Sound > Playback > Mic > Properties > Listening to the device results in only static
  • Control Panel > Sound > Playback > Mic > Properties > In the levels tab, the volume is at full and un-muted
  • Control Panel > Sound > Playback > Mic > Properties > All enhancements are off
  • Control Panel > Sound > Playback > Mic > Properties > The format is set at the default (2 channel, 16-bit, 48000 Hz DVD Quality)
  • In Realtek Audio Manager: I've played with many of the settings, but I don't think any have changed anything. Attached are pictures of my settings as well.
    • In advanced settings tab: "Separate all input jacks as independent input devices"
    • Mic is plugged in as "Mic in (Mic in at rear panel (Pink))" (I have no option to retask this)
    • Headset is plugged in as "Front Speaker out (Speakers)" (I am given the options of "Headset" and "Front Speaker out" when I connect my headset, although neither option seems to make a difference)
Including other things i probably have forgotten since i've had this problem for months ever since i got my PC.

link to my headphones: https://www.amazon.com/Turtle-Beach-Force-Amplified-Gaming-Headset/dp/B00KSVXSZU
link to my motherboard: https://www.msi.com/Motherboard/H310M-PRO-M2-PLUS.html
Mar 18, 2020
Try not using a cable splitter and see how any pair of headphones work for you.
I tried plugging it directly to the sound or mic jack, in the sound jack i do get sound in the headphones, in the mic jack it doesnt detect mic sound as usual.


Mar 8, 2020
It might be one of these reasons. 1. The splitter might be broken/defective. 2. Your headphones aren't compatible.


Jan 16, 2010
Look at the connector on the mic attached to the h/phones, is it a "TRRS"? (3 black bands) Your mic input may be for a "TRS" (2 black bands) looks the same as a stereo plug. The mic you tried by itself that works is a "TRS".

TRS - Tip, Ring, Sleeve
TRRS - Tip, Ring, Ring, Sleeve
Stereo - Ground, Left, Right