Windows Explorer error

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Every time I open a folder on my desktop, then attempt to open anything in
that folder, my system pauses then I get the "An error has occured in Windows
Explorer and Windows Explorer has to close." (or something to that effect).

I have no idea what's causing this problem.

I've run a virus scan, run a spyware check, defragged...
What else can I do to fix this extremely frustrating problem???

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Just to clarify, the message I get is "Windows Explorer has encountered an
error and needs to close."
This happens *every* time I open a folder on the desktop then try to
navigate among the files/folders within it.
The problem just started happening about a week ago.

Any ideas? Help please!!!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.


--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"HLarge" <HLarge@discussions.microsoft.com> wrote in message
news:A96DA2C0-DDA5-4D9B-8A46-F18F55B655B0@microsoft.com...
> Just to clarify, the message I get is "Windows Explorer has encountered an
> error and needs to close."
> This happens *every* time I open a folder on the desktop then try to
> navigate among the files/folders within it.
> The problem just started happening about a week ago.
>
> Any ideas? Help please!!!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 01/09/2005
Time: 10:21:13 PM
User: N/A
Computer: HEATHER
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 6e 74 64 6c 6c in ntdll
0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0040: 2e 32 36 30 30 2e 32 31 .2600.21
0048: 38 30 20 61 74 20 6f 66 80 at of
0050: 66 73 65 74 20 30 30 30 fset 000
0058: 31 38 66 65 61 0d 0a 18fea..


"Ramesh, MS-MVP" wrote:

> Click Start, Run and type eventvwr.msc
> Select Application entry in the left pane
> In the right-pane, look for the Error entry denoted by a Red X
>
> Sort by date and track-down the entry based on what time the error exactly
> occurred. Locate and double-click the entry and you'll see more information
> in the resulting dialog. Click the copy button at the top and copy the whole
> event and paste it to a Notepad document and save it. Post the information
> here.
>
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "HLarge" <HLarge@discussions.microsoft.com> wrote in message
> news:A96DA2C0-DDA5-4D9B-8A46-F18F55B655B0@microsoft.com...
> > Just to clarify, the message I get is "Windows Explorer has encountered an
> > error and needs to close."
> > This happens *every* time I open a folder on the desktop then try to
> > navigate among the files/folders within it.
> > The problem just started happening about a week ago.
> >
> > Any ideas? Help please!!!
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

See if this helps:

Can't access Windows Explorer, Control Panel et al.
http://aumha.net/viewtopic.php?p=80536

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"HLarge" <HLarge@discussions.microsoft.com> wrote in message
news:759421A6-69E4-4A9F-8A60-36A4BA63F743@microsoft.com...
> Event Type: Error
> Event Source: Application Error
> Event Category: None
> Event ID: 1000
> Date: 01/09/2005
> Time: 10:21:13 PM
> User: N/A
> Computer: HEATHER
> Description:
> Faulting application explorer.exe, version 6.0.2900.2180, faulting module
> ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 46 61 69 6c ion Fail
> 0010: 75 72 65 20 20 65 78 70 ure exp
> 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
> 0028: 30 30 2e 32 31 38 30 20 00.2180
> 0030: 69 6e 20 6e 74 64 6c 6c in ntdll
> 0038: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
> 0040: 2e 32 36 30 30 2e 32 31 .2600.21
> 0048: 38 30 20 61 74 20 6f 66 80 at of
> 0050: 66 73 65 74 20 30 30 30 fset 000
> 0058: 31 38 66 65 61 0d 0a 18fea..
>
>
> "Ramesh, MS-MVP" wrote:
>
>> Click Start, Run and type eventvwr.msc
>> Select Application entry in the left pane
>> In the right-pane, look for the Error entry denoted by a Red X
>>
>> Sort by date and track-down the entry based on what time the error
>> exactly
>> occurred. Locate and double-click the entry and you'll see more
>> information
>> in the resulting dialog. Click the copy button at the top and copy the
>> whole
>> event and paste it to a Notepad document and save it. Post the
>> information
>> here.
>>
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>> http://windowsxp.mvps.org
>>
>>
>> "HLarge" <HLarge@discussions.microsoft.com> wrote in message
>> news:A96DA2C0-DDA5-4D9B-8A46-F18F55B655B0@microsoft.com...
>> > Just to clarify, the message I get is "Windows Explorer has encountered
>> > an
>> > error and needs to close."
>> > This happens *every* time I open a folder on the desktop then try to
>> > navigate among the files/folders within it.
>> > The problem just started happening about a week ago.
>> >
>> > Any ideas? Help please!!!
>>
>>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Bingo!
A little surfing from that site you referred me to, and I found the answer I
needed!
Apparently all I had to do was go into my Internet Properties and disable
third party browswer extensions. Not being entirely computer savvy, I'm not
really sure how this solved the particular problem I was having, but the
point is that I can now get into my files and folders and with twice the
speed I was able to open them before all this started.
Thanks for the helpful advice! : )

Heather

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Heather,

If disabling 3rd party browser extension solves the problem, then it was
caused by a Browser Helper Object (BHO). BHOs load with both iexplore.exe as
well as explorer.exe (folders) instances. Follow-up with Toolbarcop to
determine the culprit.

http://aumha.net/viewtopic.php?p=80536
http://www.majorgeeks.com/download4126.html


--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"HLarge" <HLarge@discussions.microsoft.com> wrote in message
news:6CB5BBA0-2D2F-489C-97C1-7224A08249D6@microsoft.com...
> Bingo!
> A little surfing from that site you referred me to, and I found the answer
> I
> needed!
> Apparently all I had to do was go into my Internet Properties and disable
> third party browswer extensions. Not being entirely computer savvy, I'm
> not
> really sure how this solved the particular problem I was having, but the
> point is that I can now get into my files and folders and with twice the
> speed I was able to open them before all this started.
> Thanks for the helpful advice! : )
>
> Heather

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

OK, a little weirdness happening...
I downloaded Toolbarcop. I enabled 3rd party browser extensions, then ran
Toolbarcop, then disabled the BHO's one at a time and tried opening files in
file folders. Weird thing is that no matter which BHO I disabled, I was
still able to open files normally (without unexpected shutdown of Windows
Explorer). So even with everything in Toolbarcop reading 'enabled', I'm not
having the problem I was having before. I can't make any sense of it; I
haven't changed anything other than disabling the 3rd party browser
extensions then re-enabling them in order to try to track down the culprit.
I'm not going to complain that my computer is running properly, but I have to
admit I'm baffled as to what happened here.

"Ramesh, MS-MVP" wrote:

> Heather,
>
> If disabling 3rd party browser extension solves the problem, then it was
> caused by a Browser Helper Object (BHO). BHOs load with both iexplore.exe as
> well as explorer.exe (folders) instances. Follow-up with Toolbarcop to
> determine the culprit.
>
> http://aumha.net/viewtopic.php?p=80536
> http://www.majorgeeks.com/download4126.html
>
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Another interesting thing I found with Toolbarcop... there are 2 identical
Toolbars listed for MSN Search Toolbar:

MSN Search Toolbar
Toolbar
{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}
C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-us\msntb.dll

One is listed as being implemented by "All Users" and the other as "Current
User".
As well, there is a BHO (MSN Search Toolbar Helper) with exactly the same
information. Any possilble link between these multiple objects and the
problems I was having with Windows Explorer? (seems to me the problems
started happening around the time I installed the MSN Search Toolbar)

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

>> Any possilble link between these multiple objects and the problems I was
>> having with Windows Explorer?

I can't say that for sure. But, it's usually the BHOs that cause the crash
in explorer and IE environment. Perhaps some more trial-error testing might
reveal the culprit.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"HLarge" <HLarge@discussions.microsoft.com> wrote in message
news:5B3999B2-895A-4F01-9C16-10C604E706DE@microsoft.com...
> Another interesting thing I found with Toolbarcop... there are 2 identical
> Toolbars listed for MSN Search Toolbar:
>
> MSN Search Toolbar
> Toolbar
> {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0}
> C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-us\msntb.dll
>
> One is listed as being implemented by "All Users" and the other as
> "Current
> User".
> As well, there is a BHO (MSN Search Toolbar Helper) with exactly the same
> information. Any possilble link between these multiple objects and the
> problems I was having with Windows Explorer? (seems to me the problems
> started happening around the time I installed the MSN Search Toolbar)
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Well, a little more trial & error and it appears this is the culprit of my
Windows Explorer crashes:

CNisExtBho Class
BHO
{9ECB9560-04F9-4BBC-943D-298DDF1699E1}
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
Disabled
All Users

Looks like it's something to do with the Ad Blocking function in my Norton
Internet Security... that's the only Symantec program I'm running at the
moment... will try disabling the AdBlocking feature and re-enabling the BHO
and see what happens...
Heather

"Ramesh, MS-MVP" wrote:

> >> Any possilble link between these multiple objects and the problems I was
> >> having with Windows Explorer?
>
> I can't say that for sure. But, it's usually the BHOs that cause the crash
> in explorer and IE environment. Perhaps some more trial-error testing might
> reveal the culprit.
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org

 

[Guest]

Archived from groups: microsoft.public.windowsxp.general (More info?)

Glad you identified the culprit. Good luck and let us know how it goes.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"HLarge" <HLarge@discussions.microsoft.com> wrote in message
news:66E7D0BB-F595-4655-99B1-04DC8108F517@microsoft.com...
> Well, a little more trial & error and it appears this is the culprit of my
> Windows Explorer crashes:
>
> CNisExtBho Class
> BHO
> {9ECB9560-04F9-4BBC-943D-298DDF1699E1}
> C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
> Disabled
> All Users
>
> Looks like it's something to do with the Ad Blocking function in my Norton
> Internet Security... that's the only Symantec program I'm running at the
> moment... will try disabling the AdBlocking feature and re-enabling the
> BHO
> and see what happens...
> Heather
>
> "Ramesh, MS-MVP" wrote:
>
>> >> Any possilble link between these multiple objects and the problems I
>> >> was
>> >> having with Windows Explorer?
>>
>> I can't say that for sure. But, it's usually the BHOs that cause the
>> crash
>> in explorer and IE environment. Perhaps some more trial-error testing
>> might
>> reveal the culprit.
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>> http://windowsxp.mvps.org
>