Question Windows Explorer Not Responding on single hard drive

[brent85]

Hello

I have a strange issue with Windows Explorer.

Explorer will sit on Not Responding when trying to open folders on my Internal Mechanical Hard Drive 12TB.
Files open fine. Issues seems to be with the folders.
The issue normally happens when opening sub-folders.
Only happens with the mechanical Hard Drive. The M2 SSD is fine.
Sometimes it will work if you leave it a few minutes and something it wont and I have to restart Explorer.

The Hard Drive seems to be fine.
Ive run a disk check and no issues reported.
Run updates and virus checks.
The drive is about 3-4 years old.

Any ideas what it could be?

Windows 10 desktop
M2 SSD Hard Drive 2Tb
Internal Mechanical Hard Drive 12TB

 

[Lutfij]

Windows 10 desktop
M2 SSD Hard Drive 2Tb
Internal Mechanical Hard Drive 12TB
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

The drive is about 3-4 years old.
How is the drive mounted/installed in your system? WD drives when they've aged tend to have issues accessing them when vertically mounted, per my experience. Conventionally HDD's should be installed flat, not upside though.

 

[brent85]

CPU: AMD Ryzen 7 5800X 8-Core Processor 4.20 GHz
CPU cooler: Fan
Motherboard: TUF Gaming B55M-PLUS
Ram: 32.0 GB
SSD/HDD: 1x M2 SSD 2TB, 1x Hard Drive 12TB
GPU: Radeon RX 6800
PSU:
Chassis:
OS: Windows 10
Monitor: 2x 4K and 1x HD.

The HDD is mounted flat.