[SOLVED] Windows Freezing for minutes

[venboss2]

Hello all,

So recently I had a power outage and my pc (pc specs below) hasn't worked well ever since this loss of power. I have had this computer for about 6 years now. I have windows 10, 64 bit installed with no previous problems with this computer. I now have windows freeze for minutes at a time making the use of my computer very frustrating. I tried updating windows, which didn't work. I tried resetting windows completely, this also did not work. I did a full system scan with antivirus software and nothing came up. I have noticed that if I am playing a video on youtube then the computer does not freeze, however, if I pause the video even for a second then the computer has the chance to freeze up. I tried opening task manager to see if something was causing my computer to run slow. I found nothing here but I did notice that when the pc freezes, the CPU usage jumps up 20-60% of its resting usage.

I am deeply at a loss for what is wrong with my computer. I am not sure if this is a problem with my windows software or whether it is a hardware problem caused by the power outage. Please let me know any info that may be able to help!

i7 4790k (not overclocked)
Asus maximus vii hero
Corsair h100i cooler
16gb 1600-ddr3 ram
256 Samsung pro ssd
Corsair rm750 psu

 

[Colif]

Do you know if the Pro works with Magician?

Tool & Software Download | Samsung Semiconductor Global

Download various software related to your product, including Samsung Magician, designed for use with Samsung's memory products, and find related information.

www.samsung.com

I would run tests on drive and see if its okay.

What power plan are you running?
right click start
choose power options
Under related Settings, click Additional power Settings
What power plan are you on? If on balanced, try high performance as sometimes that stops it crashing at idle.

reset should have fixed it if its just windows.

does it happen in safe mode?
go to settings/update & security/recovery
under advanced startup, click restart now button
this restarts PC in a blue menu
choose troubleshoot
choose advanced
choose startup options
click the restart button
choose a safe mode (it doesn't matter which) by using number associated with it.
Pc will restart and load safe mode

 

[venboss2]

Hello again,

So I tried running Samsung magician software and it said that my drive is in good health and diagnostics did not find anything as well. I then tried changing the power plan and this did not affect anything as freezes were still occuring. I tried running the system in safe mode and the system would freeze for minutes at a time just as before, even when at the login screen for windows. I also tried deleting and re-installing drivers for different peripherals that were plugged in, and this also led to no progress being made. I am starting to think this might be a problem with the hardware in my computer but i am still very puzzled over this.

 

[Colif]

if it freezes in safe mode it is likely hardware.

Could be power outage damaged something since win 10 isn't actually off when you turn it off, its in a hibernate state and there is power still in the system. You can turn this feature off but its on by default so if you don't know its there, you can't really turn it off. It helps people with hdd as it speeds up boot times.
Since you have an ssd, you can turn it off here - https://www.tenforums.com/tutorials/4189-turn-off-fast-startup-windows-10-a.html

how old is the PSU?
see if you can run this on cpu - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool (shame there is no bootable version)

Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

I don't think its the H100i AIO... your CPU temps would be different, i expect you notice if fans weren't running, case fans would be louder

PSU and MB are harder
the paper clip method - https://forums.tomshardware.com/threads/what-is-the-paperclip-method-of-testing-a-psu.1336402/

or multimeter, best way as you can see power under load.

or in the BIOS to check the +3.3V, +5V, and +12V. - https://www.lifewire.com/power-supply-voltage-tolerances-2624583

are no tests for mb, you test everything else and if it all passes, its the MB.