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Question Windows freezing when installing GPU drivers

vikas bharaj

Honorable
Apr 4, 2015
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10,510
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I have an Old Laptop Dell Inspiron 3537 i7 4500U AMD Radeon HD 8850M / R9 M265X
and suddenly 2 days ago my screen went black on further inspection got to know that my GPU is not detecting and if I try to install GPU drivers it make windows crash(freeze) when check-in device manager it shows Microsoft Basic Display Adapter⚠ and do not show in MSI afterburner or GPU-Z app and if it shows in GPU-z app that GPU has no Shading units, Bandwidth is grayed out see image attached
Does this mean my laptop GPU is dead?
Is there any way to fix this please help I have tried DDU and same thing happened window freeze while installing GPU driver!
 

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