Windows Installation Issue

[itsonlysmellz]

Hello,

I have a laptop thats stuck in an infinite grey screen or automatic repairing screen. The laptop is a Samsung NP300E5C-A0AUS and was loaded with Windows 8.1. I've created a Windows 8.1 installation disk with Microsofts media creation tool in hopes of using it to repair or reinstall windows.

It brings me as far as to the "Press any Key to boot to CD/DVD" screen but pressing a key does not work. I've tried using another USB keyboard (no ps/2 slots) which has not helped.

Any suggestions?


Much appreciated.

 

[Emerald]

have you disabled Secure Boot in the BIOS?

 

[itsonlysmellz]

have you disabled Secure Boot in the BIOS?

Yes I have. Still asking to press any key.

 

[Emerald]

have you tested the DVD on a different system?

 

[itsonlysmellz]

Yes. Seems nothing boots on the laptop. Windows 7 dvd seems to get past the 'press any key' but it quickly freezes up with the Windows 7 logo.

I was trying to boot up with Hirens BOOTCD to see if the HDD is failing but the laptop does not recognize it.

Any other suggestions Emerald?

 

[Emerald]

are you able to create a bootable USB drive on another computer that you could test on the laptop?

 

[itsonlysmellz]

are you able to create a bootable USB drive on another computer that you could test on the laptop?

I will do that now. Will update within 10 mins.

 

[itsonlysmellz]

are you able to create a bootable USB drive on another computer that you could test on the laptop?

Yeah, no bueno. Did not work. Does the same endless start-up repair as it originally did.

Tested the bootable-USB on my main PC and it worked.

Picture of the laptops bios.

 

[Emerald]

does the BIOS have a Legacy boot option?

 

[itsonlysmellz]

does the BIOS have a Legacy boot option?

No it does not.

 

[Emerald]

Another option would be to take out the HDD out of the laptop and plug it into another computer. Make sure to disconnect all other drive.

Install Win8 on it and shut the system down instead of letting it reboot.

put the drive back into the laptop and boot.

 

[itsonlysmellz]

UPDATE:

I removed the harddrive and the laptop was able to enter the Windows 8 setup menu. Maybe this means the HDD is faulty?

 

[Emerald]

It sounds more like the Secure Boot is still enabled

 

[itsonlysmellz]

Tried booting on my tower with this as a secondary HDD to diagnose it. Cant even boot with main main drive, gets stuck on Windows Starting screen. With the HDD removed it works fine.