Windows keeps restarting unexpectedly after installing new video card

[Malinak05]

Hi,
I have installed new drivers and yes I have used DDU in Safe mode. Everysthing seems to be fine to the point where my pc just restarts, sometimes I have to do a manual restart because it won't do anything. There is a recover message after a startup saying:
Additional information about the problem:
BCCode: 116 and a bunch of other BCP codes that I can't find on Google at all.
It is not a temperature problem neither, I have checked.
Also I have just updated BIOS - no change.
What do I do? Help please?

 

[George Mulligan]

Go to Event Viewer, navigate to Windows Logs, System page. There, filter for Event ID 1074. That will show you what caused the shutdown and the reason.

 

[Malinak05]

Did that:
Process C:\Windows\System32\shutdown.exe initialized a restart of the computer by the name of the user NT AUTHORITY\SYSTEM from this reason: No title found for this reason
Reason code: 0x800000ff
Now what? I know it is not my card, I have this exact issue with another GTX770.

 

[George Mulligan]

Well, some program/process is executing the direct shutdown command (shutdown.exe). If you go to the date/time of that event in Event Viewer (after removing the filter), you might find a clue as to which program is initiating the shutdown. First impression is a virus or unwanted guest on your network. Check your router for active connections to be sure they are all legitimate. Then, run malwarebytes to scan your computer.

If you find any more information in Event Viewer as described, share that information.

 

[Malinak05]

I cannot seem to find the process or the action in event viewer that makes my computer to shut down and restart. There are just Microsoft actions about shutting down services (after the shutdown command) and nothing irregular before the shutdown...what should I do?
I ran antivirus full scan a d malwarebytes - no success.

 

[Malinak05]

I cant seem to find any cause in the Event Viewer...before the shutdown command there is nothing I would connect with a situation going bad or the problem itself, just some kind of attempt to install some graphics software or driver, what should I do about it? After the shutdown there is just processes shutting down one by one before the shutdown itself.
I ran full scan and then malwarebytes as well, no success.
Thank you for helping me out.

 

[George Mulligan]

Have you checked your network for uninvited connections? Try to disconnect from router (go offline) to see if problem persists. You can also run Windows after disabling all startup programs, and then turn on each one by one to determine which of those might be causing the problem.

 

[Malinak05]

Yes, I also have disconnected to make sure windows update wouldn't install a driver right after I uninstalled it so I know it is not a network issue.
I tried to boot in safe mode after installing the latest nVidia driver, same problem, computer freezes and proceeds to restart after a couple of seconds.
I must have been really bad this year if this is my real Christmas present.

 

[George Mulligan]

What is your PSU model? Your PSU might not be able to provide enough/reliable power for the new GPU.

 

[Malinak05]

I have Seasonic 500W 80+bronze, that should not be causing the trouble since it didnt make any problem for the past two yrars.

 

[Bill_118]

You should try to but from a live distro such as HBCD http://www.hirensbootcd.org/download/ If you dont know how to do it reply to me.

 

[Malinak05]

OK I can try it although it seems very complicated to me. I will call back when its done.
If it is a virus, is it possible for me to have in on my HDD drive as well? At this moment I have SSD and HDD plugged in, I tried to boot Windows from my HDD without an SSD connected to my mobo and there is the same problem...

 

[Bill_118]

It is possible.There are many viruses out there that can do such things and worse,for ex. deleting The BIOS!