Windows kernel is missing or contains errors.

Hrtguy

Reputable
Oct 12, 2015
51
0
4,640
The kernel was not the first problem I had on my Gateway Windows 8 Laptop. Whenever I booted it up it would be stuck in a infinite recovery loop (Loads up recovery screen, click restart, does it again). The Gateway site told me to reset the drive using the recovery tools. When I tried it gave me an error stating that the drive could not be reset. I tried using system restore but it said the registry was corrupted. So me, being an idiot, used disk part from the command prompt and reformatted the drive manually *Large Mistake* I selected Partition 1. I have 3 partitions, My windows partition and another I put files in for when I reformat my computer, and the one all laptops have (X:Boot). Now I didn't check which one was Partition 1 but I think I deleted X:Boot. Whenever it boots up it says Recovery: Your PC needs to be repaired. It lets me have the option to boot into safe mode and when I click on the button it says Windows kernel is missing or contains errors (/WINDOWS/system32/ntfkrnl.exe). I think I broke my laptop beyond fixing. If there is a way to fix it I would be very grateful. I also do not know what caused these problems as the laptop was working earlier that day.
 
for your os issue contact gatway for a new recovey cd or see if they have the iso for the laptop to download.
for the laptop check that the ram is locked in...from a usb stick run memtest86 overnight. if there no errors trry and recover the laptop. if it recovers fine run hdtune or vendor hard drive test software make sure the hard drive fine.
 


I did try to contact gateway but they said it would be $99.99 for a one time fix. Where do I get memtest86? and like I said I cant get anywhere besides the Your PC needs to be repaired or The windows kernel is missing or contains errors so How do I recover it?
 
Memtest proved no errors, and microsoft installer does nothing for me since whenever i boot it up it asks me for a product key, but thats stored internally. It gives me no option to skip product key