Website "Tom's Hardware" keeps sending me these messages saying that there has been a reply but there are none here. I have created my own fix for this problem - Delete "Windows Essentials" and therefore, Windows Live Mail and download and install the "eM Client" e,ail program. This one has been the best out of all I tried that was easy to import contacts and email msgs from WLM, plus setup the way I want. Others I tried were Thunderbird, Pegasus, Incredimail, Postbox, Sylpheed, iScribe etc to name most of them, but there were others. WLM worked great for about a year but when a Microsoft product plays up it is hard to get it fixed or help from Microsoft. the tech people I spoke to at Microsoft were only helpful in passing the buck to someone else.