Windows Media Player 12 displays color negative when playing MP4 and WMV videos

[bailiec1]

When I play videos in either MP4 or WMV format, the colors that are displayed appear as if they were a color negative. This is on an HP EliteBook laptop with a company image and at least 800 other identicle laptops with the same image do not have this porblem.

 

[Fyllehund]

Only while displaying videos via WMP or is it everywhere so it could be the graphic drivers?
Make sure you have the lastest windows updates and codecs.

My guess would be that there is either some settings tweeked with the colors in the WMV software or a codec problem.

 

[jenrobinfer]

How to Solve "Windows Media Player Won't Play MP4" Issue?

To make WMP support MP4 format, you should install filters for MP4 format and its associated codecs. After you install these filters, all players that use DirectShow technology, include WMP, will support MP4 format. There are a bunch of third party codec packs on the internet that support not only MP4 format, but also many other common formats. Just Google "codec pack", you will find K-Like and CCCP are the most famous of them.

What if you cannot install codec pack? For example, you will play MP4 on other people's computer and you are not authorized to install any program? On this situation, converting your MP4 to WMP natively supported WMV or AVI format is the best choice.