Archived from groups: microsoft.public.windowsxp.basics (
More info?)
When I try to run the cd during installation it says "The office system pack
cannot be installed on this system because it requires Window NT 4.0 service
pack 6 or later"
thaks Hannamo
"Patrick Keenan" wrote:
> "hannamo" <maryannaperry@msn.com> wrote in message
> news:C51877E3-7AE7-4420-8514-531FF8EA4CEB@microsoft.com...
> > thank you, I have a new computer with windows xp and just can not get this
> cd
> > to load and I went to the site recommended to down load sp6/allsp6.
> > to no avail won't let me, it says I do not have windows NT 4.0 to start
> with
> > so now what ??
>
> Unfortunately one of the very few things you can do is to contact the
> developer of that program for an upate or patch or workaround that fixes the
> installer problem.
>
> You can not install NT4 SP6 on an XP system.
>
> The problem is specifically with the installer for the program you are
> trying to load, and that is what you must try to get a fix for, not XP.
>
> If you can tell us what the program in question is, other options may become
> apparent....
>
> HTH
> -pk
>
> >
> > "Patrick Keenan" wrote:
> >
> > > "hannamo" <maryannaperry@msn.com> wrote in message
> > > news:2972B3F0-C089-466F-87AD-04701CC5697E@microsoft.com...
> > > > Just what is Windows NT service pack 6 I can not load a program
> because it
> > > > say I don't have this
> > >
> > > I remember this kind of problem from way back. It's a defect in the
> > > program's installer, possibly one missed character.
> > >
> > > You need to contact the vendor of that program, because it's written to
> look
> > > for a specific service pack level and not for an "or or greater".
> > >
> > > Program installers try to determine if the system meets the program's
> > > requirements by checking the OS (operating system), the version of the
> > > operating system, and then the service pack level. If the minumum
> > > requirements are not met, the installer will stop.
> > >
> > > So what's probably happening is that the installer is looking for NT,
> and
> > > finding it, but instead of checking for a service pack level of 6 "or
> > > greater", which would be the case for a later version of the OS, like NT
> 5
> > > (windows 2000) or 5.1 (XP), it looks for "equal to". It should check
> for
> > > "greater than or equal to". It may also not be checking for the OS
> > > version.
> > >
> > > This is a defect in the installer for that program and indicates that
> the
> > > program is probably at least 6 years old. There may be a fix from the
> > > developer.
> > >
> > > There *may* be a registry change you can make to trick the installer
> into
> > > thinking that there is an SP6 installed, but probably only the author
> will
> > > know.
> > >
> > > HTH
> > > -pk
> > >
> > >
> > >
>
>
>
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