Windows often freezes waiting for external drive to spin up

AxelMagnus

Honorable
Oct 28, 2013
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10,535
So this external drive is normally connected, there's no special settings or special software connected to it - it's just a normal external drive connected via USB 2.0. It's a Western Digital My Book 3 TB drive, a couple years old.

The freezing happens just when pressing the start button (or using the Win key), and in File Explorer when changing directories on other drives. When I had password activated, I had to wait for it to spin up just to be able to type my password on start-up. The keyboard input was delayed.

When I say freeze, I just mean that the operation I'm trying to do is freezing. When the disk has finished spinning up, the operation will continue.

Anyone know why my external drive is affecting Windows operations like that? Especially the start key is a problem.

I would think that there's some setting where I could just keep the drive alive so it just has to spin-up once every session, but I don't think that such a workaround is good enough. Firstly, it would still be a problem at startup, which is important. Secondly, I like to eliminate the one extra fan when not needed. There's enough noise in my little room already. Thirdly, that would limit the life-span of my drive.

Most of all, though, I'm really curious. I think it's a strange problem, and I would really like to know why it happens. Any clues?

OS: Windows 8.1
 
Solution
Hey there, AxelMagnus!

I'm sorry to hear about your issues with the WD My Book! 🙁 The problem seems concerning though. Have you tried connecting the external to another computer? How does the system react to the drive there? I'd also try using a different USB cable, see if that will improve the freezing issue.
I'd also recommend you to test it using WD's Data LifeGuard Diagnostic tool to check up on the health and SMART status of the external HDD. Just make sure you run the QUICK and EXTENDED test from the software tool. Here's a link to it: http://products.wdc.com/support/kb.ashx?id=U0apAg

Keep me posted with the results!
SuperSoph_WD
Well, more then likely it is spinning down as a power saving feature. I'm not completely certain, but I believe with that particular drive it is built into the firmware (i.e., changing windows settings will have no effect on it) but you can try telling it to not turn off the hard drive. Alternately, there is software that comes with those drives that may have some control over it, if you use the software.
 
Hey there, AxelMagnus!

I'm sorry to hear about your issues with the WD My Book! 🙁 The problem seems concerning though. Have you tried connecting the external to another computer? How does the system react to the drive there? I'd also try using a different USB cable, see if that will improve the freezing issue.
I'd also recommend you to test it using WD's Data LifeGuard Diagnostic tool to check up on the health and SMART status of the external HDD. Just make sure you run the QUICK and EXTENDED test from the software tool. Here's a link to it: http://products.wdc.com/support/kb.ashx?id=U0apAg

Keep me posted with the results!
SuperSoph_WD
 
Solution