Hi,
So I have been using a headset with its own soundcard for the past few years, but recently, the microphone on it broke. I went out and got a condenser mic with a phantom power supply, and after connecting it all up, I realised that no audio ports on my PC worked - neither front nor back. I confirmed this by plugging in various other (functioning) audio devices, both headsets and microphones, all with no luck. It appears as though the only audio devices that function for me are ones plugged in via USB or other connections that are not 3.5mm jacks. The connections between microphone, power supply and PC are definitely correct.
This means that I can continue using the headset with the sound card plugged in via USB, but the microphone remains non-functional until I can work out why my audio jacks don't work at all.
I cannot pinpoint when this problem started as I have rarely used 3.5mm audio jacks on my PC in the past, but I know that since I last used them, I have bought a new case and more ram. I doubt missed connections when installing a new case is the problem, as the back 3.5mm jacks are integrated straight into the motherboard.
My relevant specs are as follows:
Thermaltake H200 TG mid tower
MSI B350M Mortar Arctic motherboard
16gb HyperX Fury DDR4 ram
AMD Ryzen 5 1600
Gigabyte Geforce RTX 2060
Any help would be greatly appreicated.
Cheers,
Will
So I have been using a headset with its own soundcard for the past few years, but recently, the microphone on it broke. I went out and got a condenser mic with a phantom power supply, and after connecting it all up, I realised that no audio ports on my PC worked - neither front nor back. I confirmed this by plugging in various other (functioning) audio devices, both headsets and microphones, all with no luck. It appears as though the only audio devices that function for me are ones plugged in via USB or other connections that are not 3.5mm jacks. The connections between microphone, power supply and PC are definitely correct.
- The headset I use has an 3.5mm audio jack that goes into a soundcard, which goes into a USB port. This still works.
- I've tried reinstalling audio drivers.
- I've ran troubleshooters.
- I've made sure the audio driver I use is the correct one for my motherboard.
- Audio connections to monitor speakers function fine via displayport and HDMI.
- And I've made sure all levels in sound manager are up, and that all devices are on and active, and set as default.
This means that I can continue using the headset with the sound card plugged in via USB, but the microphone remains non-functional until I can work out why my audio jacks don't work at all.
I cannot pinpoint when this problem started as I have rarely used 3.5mm audio jacks on my PC in the past, but I know that since I last used them, I have bought a new case and more ram. I doubt missed connections when installing a new case is the problem, as the back 3.5mm jacks are integrated straight into the motherboard.
My relevant specs are as follows:
Thermaltake H200 TG mid tower
MSI B350M Mortar Arctic motherboard
16gb HyperX Fury DDR4 ram
AMD Ryzen 5 1600
Gigabyte Geforce RTX 2060
Any help would be greatly appreicated.
Cheers,
Will